Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Owings Mills
Owings Mills, MD
1,347 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible.
BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive.
If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car.
But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs.
Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,347 reviews
December 04, 2025
Derrick is fantastic, makes the entire experience smooth and comprehensive. Would recommend and go back for services. and comprehensive. Would recommend and go back for services. More
by SLUNA35
Verified CustomerEmployees Worked With
December 03, 2025
The worst customer service at a dealership ever. Never again will I go to that dealership. Never again will I go to that dealership. More
by kyovogan
Employees Worked With
December 01, 2025
I’m very pleased with my new BMW the customer service and staff at Owings Mills was outstanding. If you’re looking for a trustworthy, experienced, and professional sales person, I recommend Mr. Eric Lowery. staff at Owings Mills was outstanding. If you’re looking for a trustworthy, experienced, and professional sales person, I recommend Mr. Eric Lowery. Mr. Lowery is very patient and knowledgeable. He answered all my questions and was very understanding. My experience was amazing and the entire process was not stressful. Thanks again Mr. Lowery More
by tffsmm22
November 30, 2025
Jon was great! Kept me informed on the process. My car was there for a total of 2 weeks. The warranty dragged their feet to get the repairs approved. I love Owings Kept me informed on the process. My car was there for a total of 2 weeks. The warranty dragged their feet to get the repairs approved. I love Owings BMW. I am closer to Bel Air and Towson. But the best customer service is at the Owings Mills location. Thank you for great service!!!!!!! More
by Cuteoandy
Employees Worked With
Jon
November 30, 2025
The service was able to quickly identify the problem. Service representatives handled the matter in a professional manner. I am hoping the issue is resolved this time. Thank you! Service representatives handled the matter in a professional manner. I am hoping the issue is resolved this time. Thank you! More
by gokceo75
Employees Worked With
Jon Walker
November 29, 2025
Always great customer service! I buy all my cars there and it’s always a good experience. I buy all my cars there and it’s always a good experience. More
by phylbro
November 27, 2025
Very friendly & efficient service. Wait time was as told & expected. Like receiving video of work to be done and/provided. Wait time was as told & expected. Like receiving video of work to be done and/provided. More
by pmc91860
Employees Worked With
November 26, 2025
The Owings Mill team was very professional. Overall, it was a very positive experience. Thank you. Overall, it was a very positive experience. Thank you. More
by dajacobs10
Employees Worked With
November 24, 2025
Poor communication when making appointments and diagnosing repairs after bringing car to dealer on several occasaions. diagnosing repairs after bringing car to dealer on several occasaions. More
by pamelacarter1
November 23, 2025
It's Always a pleasure doing business with BMW of Owings Mills. Eric Lowery is Five Star Excellence every time. Mills. Eric Lowery is Five Star Excellence every time. More
by LISA.BURNETTE7
