Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Owings Mills
Owings Mills, MD
912 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible.
BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive.
If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car.
But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs.
Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 912 reviews
April 26, 2025
Great, fast, reliable service! Derrick was very helpful, informative and made my service easy and understandable. Derrick was very knowledgeable and had great customer service. Tha Derrick was very helpful, informative and made my service easy and understandable. Derrick was very knowledgeable and had great customer service. Thank you! More
by asiahyoung
Verified Customer
April 26, 2025
I’ve always had a good experience at BMW of Owings Mills. Scheduling is easy and work has always been done right the first time. Scheduling is easy and work has always been done right the first time. More
by twschmidt2
Employees Worked With
April 25, 2025
Great customer service. Everything was explained to my satisfaction. I was updated along the process from beginning to end. I will return for future repairs. Everything was explained to my satisfaction. I was updated along the process from beginning to end. I will return for future repairs. More
by sandra_friday
Employees Worked With
Marlina
April 25, 2025
Best service ever! Thanks for the consistent service. Keep up the good work BMW of Owings Mills Thanks for the consistent service. Keep up the good work BMW of Owings Mills More
by msjackson49
April 24, 2025
Karen was efficient, knowledgeable, and friendly. She made the process as smooth as possible. I look forward to working with her in the future. She made the process as smooth as possible. I look forward to working with her in the future. More
by townsendeagles1
April 24, 2025
Karen Anderson was competent, patient and fun! It made purchasing this car a pretty good experience. It made purchasing this car a pretty good experience. More
by genielady
Employees Worked With
April 24, 2025
The service is always great whenever we go to Northwest BMW, from the pull in until the pick up. BMW, from the pull in until the pick up. More
by bclowney
Employees Worked With
April 24, 2025
Just typical BMW dealer stuff. I needed 3 lug bolts replaced and it cost me $250. Simple absurdity. I would’ve done it myself but the ones to replace were wheel lock bolts and I lo I needed 3 lug bolts replaced and it cost me $250. Simple absurdity. I would’ve done it myself but the ones to replace were wheel lock bolts and I lost the key. More
by CHARLES.TIBBELS
April 24, 2025
If I could give a zero star I would. Dishonest in so many ways. Twice I paid for services they did not render but stated they did. When I reported it instead of telling the truth they tr Dishonest in so many ways. Twice I paid for services they did not render but stated they did. When I reported it instead of telling the truth they tried to convince me I was wrong. When I asked them to put in writing what they were saying to me they refused. Will never go here AGAIN More
by jwalker43
Employees Worked With
N/A
April 23, 2025
Mark is a great advisor, he is attentive and a great communicator for my service needs communicator for my service needs More
by x7M
Employees Worked With
