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BMW of Owings Mills
Owings Mills, MD
1,113 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible.
BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive.
If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car.
But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs.
Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,113 reviews
July 13, 2025
My original complaint with intermittent gesture control to swipe left/right was not verified. However, vehicle inspection revealed leaking water pump. I would give 5 stars except technician damaged my radi to swipe left/right was not verified. However, vehicle inspection revealed leaking water pump. I would give 5 stars except technician damaged my radiator during water pump repair. All were eventually replaced and covered under warranty. I was disappointed in the service advisor lack of communication. Seems I had to call to get status of my car. More
by times1
Verified Customer
July 13, 2025
Poor communication from your team led to a four hour wait and drive home in evening traffic through a thunderstorm. I will not be returning to your dealership. You seriously need to upgrade your customer and drive home in evening traffic through a thunderstorm. I will not be returning to your dealership. You seriously need to upgrade your customer lounge and amenities. Is this a Kia dealership? Sad. More
by KDaddy
Employees Worked With
July 10, 2025
The team did a great job. I was however offput by the $16 charge that appeared on my credit card for 1 gal of fuel...dissapointing. I was however offput by the $16 charge that appeared on my credit card for 1 gal of fuel...dissapointing. More
by JMEYER10
July 10, 2025
Disappointed that a new battery and oil change cost me more than $1100. When I complained, the service writer deducted one of the charges that he said shouldn’t be on the ticket. more than $1100. When I complained, the service writer deducted one of the charges that he said shouldn’t be on the ticket. More
by 4LRAY2
Employees Worked With
July 09, 2025
Good attention to detail and making sure it’s done according to what we needed done according to what we needed done More
by sllanio
Employees Worked With
July 07, 2025
Great service- from the service advisor to the tech who worked on my vehicle. Although I don't live in the immediate Baltimore area, I will come back for service. My Service Advisor Derrick was great to worked on my vehicle. Although I don't live in the immediate Baltimore area, I will come back for service. My Service Advisor Derrick was great to work with and answered all my questions sufficiently. More
by tveasley18
Employees Worked With
July 06, 2025
Derrick is the best! He was wonderful to work with and the service was great! Thank you! He was wonderful to work with and the service was great! Thank you! More
by gilliangoodman78
Employees Worked With
July 06, 2025
Great Service Dept Easy to make appointment They keep you informed via video on service Done on time And a loaner you informed via video on service Done on time And a loaner More
by gmelnick
Employees Worked With
July 05, 2025
Derrick has always provided us with an outstanding level of service and the reason we continue to buy all of our cars from his dealership. of service and the reason we continue to buy all of our cars from his dealership. More
by sheba.douoguih
Employees Worked With
July 04, 2025
Always the absolute best experience when i come for service. Rentals are always clean and available and the turnaround is amazing service. Rentals are always clean and available and the turnaround is amazing More
by dhenson00
