BMW of Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have received multiple cars from Eric and each time the service is absolutely flawless. service is absolutely flawless. More
Mark was professional, attentive, and kept me updated throughout the service. Michelle runs a very organized and customer-focused department. Everything was handled efficiently and with great care — trul throughout the service. Michelle runs a very organized and customer-focused department. Everything was handled efficiently and with great care — truly first-class service. More
BMW of Owings Mills has Always been 'The Best'; Mark Johnson is also the Best- Kudos Johnson is also the Best- Kudos More
Having recently moved to the area, it was the first time I worked with the Service Department. I found them to be thorough, professional and efficient. I worked with the Service Department. I found them to be thorough, professional and efficient. More
The Service was absolutely outstanding, Eric Lowery was the best salesman he was amazing . I will be back soon the best salesman he was amazing . I will be back soon More
The communication regarding my vehicle was disappointing. Throughout the week it was in service, I had to repeatedly follow up to get status updates. Unlike my experiences with previous manufacturers, there Throughout the week it was in service, I had to repeatedly follow up to get status updates. Unlike my experiences with previous manufacturers, there was a noticeable lack of personal care or engagement from the representatives More
Everyone was very professional. Service manager who handled the appointment was knowledgeable and informed me of the details of the service. He also reminded me of the extended serv Service manager who handled the appointment was knowledgeable and informed me of the details of the service. He also reminded me of the extended service contract that we purchased and forgot. The video by the technician was a nice touch. I did a call the next day by someone claiming I missed my appointment. Seems the be a disconnect. The car is in my wife’s name but I handle the maintenance appointments. We have different last names. Maybe track everything by vehicle I’d. More
Great and personable service. Only feedback was that the service was done but had to wait a long time for the wash. No big deal though ! Only feedback was that the service was done but had to wait a long time for the wash. No big deal though ! More
We had a great experience at BMW of Owings Mills. They were friendly, knowledgeable, easy to work with and very accommodating. The made the sometimes painful process of buying a car a breeze. They were friendly, knowledgeable, easy to work with and very accommodating. The made the sometimes painful process of buying a car a breeze. More






