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BMW of Owings Mills

Owings Mills, MD

4.7
1,298 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,298 reviews

October 16, 2025

I have received multiple cars from Eric and each time the service is absolutely flawless. More

by Chauncey wylie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

BMW of Owings Mills responded

Thank you for your review, Chauncey! We appreciate your kind words about your experiences with Eric at BMW of Owings Mills. It's great to hear that you’ve received flawless service each time. We look forward to assisting you again in the future. Sincerely, The Team at BMW of Owings Mills

October 16, 2025

Mark was professional, attentive, and kept me updated throughout the service. Michelle runs a very organized and customer-focused department. Everything was handled efficiently and with great care — trul More

by 02_gutsy.unbaked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imran Javed
Oct 16, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a first-class experience with us at BMW of Owings Mills. It's great to know that Mark and Michelle provided you with professional and attentive service. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

October 16, 2025

BMW of Owings Mills has Always been 'The Best'; Mark Johnson is also the Best- Kudos More

by LISA.BURNETTE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lowery has Always been The Best
Oct 17, 2025 -

BMW of Owings Mills responded

Thank you, Lisa! We truly appreciate your kind words about BMW of Owings Mills and Mark. It's wonderful to hear that you had such a positive experience. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

October 16, 2025

Having recently moved to the area, it was the first time I worked with the Service Department. I found them to be thorough, professional and efficient. More

by joc5oconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Walker excellent job!
Oct 16, 2025 -

BMW of Owings Mills responded

Thank you for taking the time to share your experience with us! We're glad to hear you found our Service Department at BMW of Owings Mills to be thorough, professional, and efficient. We appreciate your feedback and look forward to serving you again. Sincerely, The Team at BMW of Owings Mills

October 16, 2025

The Service was absolutely outstanding, Eric Lowery was the best salesman he was amazing . I will be back soon More

by lbrown25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience with Eric at BMW of Owings Mills. We look forward to welcoming you back soon and assisting you again! Sincerely, The Team at BMW of Owings Mills

October 16, 2025

The communication regarding my vehicle was disappointing. Throughout the week it was in service, I had to repeatedly follow up to get status updates. Unlike my experiences with previous manufacturers, there More

by ang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

BMW of Owings Mills responded

Thank you for sharing your experience. We understand that timely updates and personal engagement are key to building trust during service visits. At BMW of Owings Mills, we aim to provide attentive and proactive communication, and your feedback helps us evaluate how we support our customers throughout the process. Feel free to connect with us directly if you’d like to go over this further. Your satisfaction is our priority. Sincerely, The Team at BMW of Owings Mills

October 16, 2025

Everyone was very professional. Service manager who handled the appointment was knowledgeable and informed me of the details of the service. He also reminded me of the extended serv More

by brian1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

BMW of Owings Mills responded

Thank you for your feedback! We appreciate your kind words about our professional team and the service manager's knowledge. We're glad to hear you enjoyed the technician's video. Your comments regarding the appointment follow-up are valuable, and we will look into improving our tracking system to avoid any future disconnects. If there's anything else we can assist you with, please feel free to reach out to us at BMW of Owings Mills. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

October 16, 2025

Great and personable service. Only feedback was that the service was done but had to wait a long time for the wash. No big deal though ! More

by dinaclark1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

BMW of Owings Mills responded

Thank you for your feedback, Dina. We're glad to hear you had a great and personable experience at BMW of Owings Mills. We appreciate your patience regarding the wait for the wash and will certainly take your comments into consideration. We look forward to seeing you again soon. Sincerely, The Team at BMW of Owings Mills

October 15, 2025

Rob and Imran were friendly, knowledgeable and patient. Our experience was nothing short of excellent. More

by mssimon62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Regino
Oct 15, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Rob and Imran at BMW of Owings Mills. Their dedication to providing friendly and knowledgeable service truly makes a difference. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

October 15, 2025

We had a great experience at BMW of Owings Mills. They were friendly, knowledgeable, easy to work with and very accommodating. The made the sometimes painful process of buying a car a breeze. More

by lidia.warner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jai Swittenberg
Oct 16, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Lidia! We're thrilled to hear that you had a great experience at BMW of Owings Mills. Our team strives to make the car-buying process as smooth and enjoyable as possible, and it's fantastic to know we succeeded. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

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