BMW of Owings Mills - Service Center

Great service. On time. Did what they said they would do. No complaints at all. On time. Did what they said they would do. No complaints at all. More

Well, this particular time I did not get a car inspection. My fluids were low on certain things, and they were not topped off. This experience just wasn’t the normal experience that I’ve had in th inspection. My fluids were low on certain things, and they were not topped off. This experience just wasn’t the normal experience that I’ve had in the past. More

Great customer service/friendly fly and knowledgeable , ease of reservations, very clean facility, parts availability, ease of reservations, very clean facility, parts availability, More

I was greeted in a very friendly manner especially with it being my first visit. Also even though my invoice was a little higher than expected the job was done right and my car is running great now. And th it being my first visit. Also even though my invoice was a little higher than expected the job was done right and my car is running great now. And the service writer made sure she found me some kind of discount. More

My sales lady was very attentive and made buying the car an easy experience She ordered me the car I wanted and left nothing out.. Very good. an easy experience She ordered me the car I wanted and left nothing out.. Very good. More

Mark is a pleasure to deal with. He is very professional and accommodating.every time I am at the dealership. He is very professional and accommodating.every time I am at the dealership. More

We always have superb experience. The staff at the dealership is most courteous, and our Service Adviser Mr. Mark Johnson is professional and attentive to our needs. We cannot be happ The staff at the dealership is most courteous, and our Service Adviser Mr. Mark Johnson is professional and attentive to our needs. We cannot be happier with the experience. Thank you all for your great service! More

I’ve been coming to this dealership for service for 15 years. Always a great experience here. Mark is always pleasant, efficient, and professional and goes above and beyond to provide excellent service! years. Always a great experience here. Mark is always pleasant, efficient, and professional and goes above and beyond to provide excellent service! More

Five-Star Service Every Time! The BMW Owings Mills Service Department consistently delivers an exceptional experience. From the moment you walk in, you’re greeted with professi The BMW Owings Mills Service Department consistently delivers an exceptional experience. From the moment you walk in, you’re greeted with professionalism, efficiency, and a genuine commitment to customer satisfaction. The service advisors are knowledgeable, attentive, and take the time to clearly explain everything—no surprises, just honest and transparent communication. My vehicle was serviced quickly and thoroughly, and I appreciated the updates throughout the process. The waiting area is comfortable and well-appointed, making even a short wait enjoyable. What really sets this team apart is their attention to detail and willingness to go above and beyond to ensure my car runs like new. I trust the team at BMW Owings Mills with my vehicle and highly recommend them to anyone who values top-tier service and expertise. This is what luxury service should feel like—seamless, stress-free, and genuinely caring. Special shout out to Mark!!! More

Helpful and detailed oriented for my vehicle as always I highly recommended for any BMW owners for their service highly recommended for any BMW owners for their service More