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BMW of Owings Mills - Service Center

Owings Mills, MD

4.6
192 Reviews

192 Reviews of BMW of Owings Mills - Service Center

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April 12, 2025

My sales lady was very attentive and made buying the car an easy experience She ordered me the car I wanted and left nothing out.. Very good. More

by drbhb
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cushner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that our sales team made your car-buying experience smooth and attentive. At BMW of Owings Mills, we strive to ensure our customers find exactly what they're looking for. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 09, 2025

Mark is a pleasure to deal with. He is very professional and accommodating.every time I am at the dealership. More

by liberman223
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that Mark has made your visits to BMW of Owings Mills such a positive experience. Our team is dedicated to providing professional and accommodating service, and it’s great to know we’re meeting your expectations. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 09, 2025

We always have superb experience. The staff at the dealership is most courteous, and our Service Adviser Mr. Mark Johnson is professional and attentive to our needs. We cannot be happ More

by PKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

BMW of Owings Mills responded

Thank you so much for your wonderful review! We're thrilled to hear that you always have a superb experience at BMW of Owings Mills. It's great to know that Mark Johnson and our team have been attentive to your needs and provided you with the professional service you deserve. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 08, 2025

Five-Star Service Every Time! The BMW Owings Mills Service Department consistently delivers an exceptional experience. From the moment you walk in, you’re greeted with professi More

by revmstee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 08, 2025 -

BMW of Owings Mills responded

Thank you so much for your fantastic review! We're thrilled to hear that you consistently receive exceptional service at BMW of Owings Mills. It's great to know that our team, especially Mark, made your experience seamless and stress-free. Your trust in us means everything, and we appreciate your high recommendation. We look forward to serving you and your vehicle again in the future! Sincerely, The Team at BMW of Owings Mills

April 08, 2025

Helpful and detailed oriented for my vehicle as always I highly recommended for any BMW owners for their service More

by hmeilaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

BMW of Owings Mills responded

Thank you for your glowing review! We're thrilled to hear that you found our service helpful and detailed, especially for your BMW. Your recommendation means a lot to us at BMW of Owings Mills. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

April 08, 2025

I’ve been coming to this dealership for service for 15 years. Always a great experience here. Mark is always pleasant, efficient, and professional and goes above and beyond to provide excellent service! More

by cwalker1379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Apr 08, 2025 -

BMW of Owings Mills responded

Thank you for your amazing review! We truly appreciate your loyalty to BMW of Owings Mills over the past 15 years. It's fantastic to hear that Mark consistently provides you with pleasant and professional service. We look forward to continuing to serve you and hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

April 05, 2025

Great people, great service. Michelle is wonderful as interim service manager! All work was done quickly and correctly. More

by SRF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team at BMW of Owings Mills, and we appreciate your shoutout to Michelle as our interim service manager. We're glad the work was done quickly and correctly for you. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

Apr 07, 2025 -

BMW of Owings Mills responded

Thank you for the fantastic feedback! We’re so glad you had a great experience and that everything was handled quickly and correctly. Michelle will be thrilled to hear your kind words—she’s doing an amazing job, and we’re lucky to have her. We truly appreciate your support and look forward to seeing you again!

April 05, 2025

My service advisor is Mark,he's great! Saleman Eric is great man as well.Thee best BMW location. More

by ZEBEE_ZEEBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 06, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that Mark and Eric provided you with great service during your visit to BMW of Owings Mills. We pride ourselves on delivering exceptional experiences and are grateful for your kind words. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

Apr 07, 2025 -

BMW of Owings Mills responded

Thank you so much for the kind words! We're thrilled to hear that Mark and Eric took great care of you. It means a lot to be called "the best BMW location"—we're honored! We'll be sure to pass along your compliments to both of them. Looking forward to your next visit!

April 03, 2025

I love dealing with BMW of Owings mills. It makes my experience so much easier. Thank you. Derek is amazing More

by pisaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

BMW of Owings Mills responded

Thank you, we truly appreciate your kind words! We're thrilled to hear that you love your experience with BMW of Owings Mills and that Derek made such a positive impact. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

Apr 07, 2025 -

BMW of Owings Mills responded

Thank you so much for your kind words! We're thrilled to hear that your experience at BMW of Owings Mills has been smooth and enjoyable. We'll be sure to pass along your compliments to Derek—he’ll be so glad to hear it! We truly appreciate your support and look forward to seeing you again soon. Imran Javed

June 06, 2023

The best service I’ve had since I purchased my car and I would recommend bmw of Owings mills More

by Umar19882013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 06, 2023 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

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