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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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March 02, 2021

Excellent service as always. I always feel in great hands when Service Rep Sandra Thompson takes care of my car. Management is the best too! More

by JPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

BMW of Palm Springs responded

Thank you so much for your review! We at BMW of Palm Springs are always striving to give our customers the most excellent service and wonderful experience the moment they walk into our doors. We will pass on your kind words to our team. We appreciate you and your business!

February 24, 2021

BMW of Palm Springs has maintained my current car as well as my two previous Beemers. Sandy In the Service Department is pleasant, professional and very knowledgeable. More

by Jamgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

The service department team is the best. We are on our 9th BMW and know the brand well. Service advisor Savanna is kind, knowledgeable, responsive and professional. Service Manager Veneisha is like no ot More

by Rogerortega310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanna King, Stan Sterling
Mar 19, 2021 -

BMW of Palm Springs responded

Thank you kindly for leaving us a review! We at BMW of Palm Springs take pride into making sure our customers receive the most excellent service possible. We appreciate your kind words about our stuff and we hope that you will continue to trust us for any of your vehicle's future needs!

February 21, 2021

Top notch service department. Very impressive. I will recommend to everyone. Juan Sanchez of the Service department was hospitable, personable and accommodating. I’m happy More

by Spfomotor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
Mar 19, 2021 -

BMW of Palm Springs responded

Thank you so much for leaving us a review! We will pass your kind words to our team. We are glad you had a wonderful experience with us and we hope to see you again!

February 17, 2021

Good work. Easy to get appointments convenient to me. Work done correctly Could have available a coffee bar with light snacks like other dealers do More

by M92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Savanah
Feb 18, 2021 -

BMW of Palm Springs responded

Thank you for your great review! We're happy to hear that you enjoyed your service with us at BMW of Palm Springs! We truly appreciate your great feedback and hope to bring back our coffee and snacks soon! We can't wait to see you again soon!

February 08, 2021

Chris Hapner is the best device rep ever!My X1 has been Chris Hapner is the best device rep ever! My X1 has been serviced at Palm Springs BMW since purchased there and looks and runs like it did 7 years ag More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Very friendly and professional staff .the work was done quickly and clean thanks is all I have to say about the service provided to me thanks again. More

by gordosab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

BMW of Palm Springs responded

Thank you for your 5-star review! We love to hear that our staff was successful in providing friendly and professional services! We hope to see you again!

January 12, 2021

Savanna was extremely helpful and responsive and a pleasure to deal with. Excellent employee for BMW And we will bring the car back again when services of next required More

by ken.cleall
Recommend Dealer
Yes
Employees Worked With
Savanna
December 29, 2020

Prompt, efficient intake, fast turnaround time, excellent communications between service department and customer. Love the video from service going through the checklist from the under surface of the car. More

by Agourmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

BMW of Palm Springs responded

Thank you for your 5-star review! Our team aims to provide prompt, efficient, timely friendly services and excellent communication! We're excited to hear that we were successful in providing great services during your recent visit and look forward to seeing you again!

December 24, 2020

My service advisor is the best.....always helpful and knowledgeable about my special car. Same with the service tech’s. My car is a unusual GTS M4 with not many existing, so it makes it more difficult, More

by Guydreier15@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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