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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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October 25, 2020

Great service, updated software which I did not expect. Car was ready when promised al washed even as the dealership is going through a major renovation. More

by Satisfaction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Every experience, either car purchase orservice has Every experience, either car purchase or service has always been excellent. Every team member has been polite, courteous and informative. Our servi More

by tdimare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Minton
October 22, 2020

Great job knows how to take care of customers.Will definitely recommend to anyone.Anytime I take my car in he takes really good care of issues. More

by NAVARRETE.alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

BMW service is extremely convenient. The rep was extremely friendly, professional and informative. She followed up with us and kept us informed on the service. More

by Priestsgsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Our service representative Bryan is phenomenal. He’s professional, courteous, and knowledgeable and a credit to his employer. The service is always perfect and we love the video inspection report. Very More

by X1 fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

BMW of Palm Springs responded

Thank you for your kind review! We love to hear that you are very happy with your experience at BMW of Palm Springs! Its wonderful that Bryan was able to deliver a phenomenal service for you! Our staff and Bryan are awaiting your future visits with us!

August 18, 2020

Chris has been my advisor for several years. Very helpful always. Love him. Wouldn’t go to anyone else. He always takes care of me and fits me into their busy schedule if needed. It’s also very easy to get a More

by HeidiP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

BMW of Palm Springs responded

Thank you for your 5-stars! Chris aims to be helpful and take care of his clients! BMW of Palm Springs appreciates your business and kind feedback! We look forward to seeing you again soon!

August 10, 2020

BMW of Palm Springs is the place to go if you want true genuine service. My service consultant Bryan Gacayan was outstanding. Bryan was professional, knowledgeable and very pleasant to work with. I will More

by Margo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

BMW of Palm Springs responded

Thank you for your 5-star review! We aim to delivery wonderful services for our clients everyday! The BMW of Palm Springs staff and Bryan appreciates your business, kind words and recommendation! We look forward to many more visits with you!

August 08, 2020

BMW of palm springs is the best.A+ service.i live over 30 miles and always get loaner car..love palm springs bmw...will always buy bmw for life... More

by Asushimaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pope
August 04, 2020

Sandy in the service department is always professional, friendly and helpful. I always feel well taken care of and given informative answers in order to make informed decisions. More

by Florencebabbitt
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2020

Sandy, my service representative was great as usual. She took care of me and provided me with a loaner for the duration. The staff was friendly. The show room and department were clean. More

by BMW X5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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