BMW of Palm Springs - Service Center

Sandy in the service department is always professional, friendly and helpful. I always feel well taken care of and given informative answers in order to make informed decisions. friendly and helpful. I always feel well taken care of and given informative answers in order to make informed decisions. More

Sandy, my service representative was great as usual. She took care of me and provided me with a loaner for the duration. The staff was friendly. The show room and department were clean. took care of me and provided me with a loaner for the duration. The staff was friendly. The show room and department were clean. More

I have always had excellent customer service in both sales and service department. This dealership always offers top notch knowledge and communication end to end. sales and service department. This dealership always offers top notch knowledge and communication end to end. More

Routine maintenance service appointment handled professionally and loaner car provided. Juan was very straight forward and easy to work with. Cost was covered y3 year free BMW maintenance program professionally and loaner car provided. Juan was very straight forward and easy to work with. Cost was covered y3 year free BMW maintenance program More

Had to get my car annual service at BMW. As usual customer service is excellent! Sandra Thompson is the best!!!! Would never go to anyone else. customer service is excellent! Sandra Thompson is the best!!!! Would never go to anyone else. More

Bryan G. at BMW Palm Springs is great. He is always looking after both of my cars needs. Cars are always sparkling clean when I pick them up. Great service. Thank you. looking after both of my cars needs. Cars are always sparkling clean when I pick them up. Great service. Thank you. More

Our repair was done efficiently and in a timely manner. My service writer (Juan) was terrific and when we picked up the car Brian was also great, helping us to complete the repairs. My service writer (Juan) was terrific and when we picked up the car Brian was also great, helping us to complete the repairs. More

Juan, in service department provided timely and accurate information and advice He kept to time lines and was exceedingly professional in all aspects of my dealings with him information and advice He kept to time lines and was exceedingly professional in all aspects of my dealings with him More

A bit disappointed in the service at BMW of Palm Springs for the first time. They are usually very good. I identified a problem in November 2019. The service person ignored my observation. This service I a for the first time. They are usually very good. I identified a problem in November 2019. The service person ignored my observation. This service I again identified the issue which now is much greater to the tune of $1,300. No apology. More

Bryan is a great service rep. Very responsible and easy Bryan is a great service rep. Very responsible and easy to work with. Got car in which was very important and also was done on time. Bryan is a great service rep. Very responsible and easy to work with. Got car in which was very important and also was done on time. More