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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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March 01, 2020

Great service here at Palm Springs. My mechanic Paul was helpful and very knowledgeable. I love bringing my car here because I can trust it to be handled with care the best service. Thank you BMW of Palm Sp More

by amberjoyman
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Katin
February 28, 2020

Sandy is always great to work with. She is very helpful and provides good follow up. I appreciate that Sandy has a loaner available. for my use More

by gmolson5
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2020

Oil change service was completed in a timely manner. Reprogramming of rear hatch unlock was a plus! Thank you Chris for recommending this reprogramming option to solve my rear hatch opening woes. More

by dsrtmick
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2020

Sandy is awesome! Best service ever! Love BMW Palm Springs. Had brakes replaced, work better than ever. Sandy is the best person I ever had to work with in the auto industry! More

by Joel
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2020

Great service. Just waited too long as we had a 11 am appointment and waited until 4:15 pm for pick up for a service More

by pennybaker
Recommend Dealer
Yes
Employees Worked With
Dan
February 11, 2020

Best Service In the Desert Always polite and professional. Repairs are always done correctly and at a fair price . I always bring my BMW s toPalm Springs BMW , Sandy in service More

by Patcollin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Gannon
February 04, 2020

Sandra in service department was beyond amazing and went above and beyond as usual.... please make sure that management recognizes her customer service skills and detail More

by Bmw service bergmann
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

BMW of Palm Springs responded

Glad to hear your service experience was great!

February 04, 2020

Sandy made the experience the best. Had timely updates and handled all my transpiration needs She also ensures I got my vehicle in quickly to solve my issues More

by Laura q
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

BMW of Palm Springs responded

We are glad we could help you out to get you back on the road quickly! Thank you for the 5 stars!

January 30, 2020

This service department is knowledgeable and skilled. Chris keep me in loop the whole time. Their video inspection was great. BMW of Palm Springs is top notch. More

by wcl5819
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

BMW of Palm Springs responded

Thank you for the kind words! We hope to see you again soon!

January 15, 2020

Bryan G in their service department was excellent!! Professional, courteous, and answered all my questions. Outstanding employee. Was totally on the ball. Car was washed and ready when promised More

by JAYBROOKS
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

BMW of Palm Springs responded

Thank you for the 5-star rating and kind review! We are thrilled to read that Bryan has provided another exceptional experience!

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