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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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December 05, 2019

Excellent service! We messed up and didn’t plan for our wait and Chris ordered us a Lyft ride so we didn’t have to wait around and paid for it. This was our poor planning and Chris made our day! More

by Keizertish
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

BMW of Palm Springs responded

We are glad we could help you out to get you back on the road quickly! Thank you for the 5 stars!

November 22, 2019

Excellent service at this BMW dealership. My car is a lease from a nearby OC dealer, but I have brought it here for service both time. Juan (service Dept) is especially good, he values your time as a bus More

by RaymiB
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
Dec 03, 2019 -

BMW of Palm Springs responded

Happy to hear your service experience was great!

October 25, 2019

BMW PALM SPRINGS SERVICE I HAVE BEEN A CUSTOMER OF BMW PALM SPRINGS SINCE 1980 AND HAVE HAD CONSISTENT RELIABLE, PROMPT AND EFFICIENT SERVICE THROUGH THE YEARS. I HAVE BEEN VE More

by M HURST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandy, Rick Clanton
October 23, 2019

Window Repair Once again I am happy with the service at PS BMW. Timely repair, good conversation, and cost less than the estimate Treat the staff to a M Track More

by 5 series
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

I had a very good experience and Chris was very attentive I would rate BMW of Palm Springs very highly and would recommend the dealership to my friends .I was given a Z4 as a loaner car and that experience ma More

by Peter Giagni
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2019

Regular service Easy - got me a lift home and back via lyft. Daniel was nice and very responsive - got the work done quickly and washed my car too More

by VickyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
October 16, 2019

Great service, great service advisor. My service advisor Chris Hapner makes me feel like family! He is always finding ways to make my service appointment fast and efficient. He explains t More

by Ulrich McNulty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

Hands down, beat BMW dealer I have ever been to. Royal treatment and superior knowledge. Vince treats me and my car like family. Sandy is 100 percent pro and Michael Pope is a friend for life. More

by AndrewPSCA
Recommend Dealer
Yes
Employees Worked With
Brody Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince is the best technician I’ve ever known, Michael Pope, Karen Gannon, Regena Tharpe
October 05, 2019

Excellent. Very professional. We are always happy with the service at Palm Springs BMW! We have leased/purchased 6 BMW’s from your store and may again. More

by Renee Brooks
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

Always great service Chris Hapner is my service tech and he is always friendly, professional and makes sure I’m informed with what is being done and my car is ready when p More

by Chris In PS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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