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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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September 16, 2019

Above And Beyond I purchased my car from Karen in May this year. I just took it in for its first service and the experience was flawless. They provided Lyft to and fro More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Luettjohan, Karen Gannon
September 13, 2019

Great customer service The whole process was quick and painless. Sandra already had my loaner waiting for me. All the services and issues were addressed at the end of the More

by BMW X5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2019

Excellent Service, Fast, and Complete! I was very happy with my first experience with BMW Palm Springs. Great Job. It was a pleasant first experience. I will return. Thank you Chris More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2019

Great Experience Took my BMW in for routine service. It was fast, friendly and easy. Bryan even arranged for Lift to take me home and bring me back to the Dealership w More

by You’ve been rated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2019

Everyone was so helpful. Dan and Ali were great! Everyone was great. Dan and Ali were so helpful as was the gentleman that returned our car to us. I failed to get his name but Dan or Ali should know. More

by Tom123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Ali
August 27, 2019

Great, above and beyond service Brought in my BMW 640 I convertible for tire and wheel service. Bryan, the service rep, was friendly, professional, knowledgeable and willing to acco More

by Vict17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, I believe he was hey service foreman. He came out for a test drive with me to diagnose the problem.
August 27, 2019

Always A plus Of all the dealerships I have used for various high-end cars, I have to say that Bmw Of Palm Springs Service is always gone above and beyond to take More

by Goldmrk1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2019

Great customer service Great service department great customer service Bryan went above and beyond to meet my famlies needs. I would recomend this dealership to friends and More

by BMW 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2019

Service Chris Hapner gave me great.service, fast and so efficient and.helpful. Past service , excellent. I like this car much.better than my past Mercedes More

by Gotogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regena Tharpe
July 29, 2019

Bummed but satisfied Unfortunately dealership was unable to find out what is wrong with my car I was treated very well. They serviced it quickly and communicated promptly. More

by Rodtine421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
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