BMW of Palm Springs - Service Center
Palm Springs, CA
921 Reviews of BMW of Palm Springs - Service Center
Above And Beyond I purchased my car from Karen in May this year. I just took it in for its first service and the experience was flawless. They provided Lyft to and fro I purchased my car from Karen in May this year. I just took it in for its first service and the experience was flawless. They provided Lyft to and from my home. I was concerned that there was a rattle when I accelerated. They diagnosed and agreed to fix as it was obviously an issue dating back to when I purchased the car. I will be back in 18 months to trade in for my next BMW and look forward to a long relationship with this dealership based on the experience I have had to date. Love one stop shopping! More
Great customer service The whole process was quick and painless. Sandra already had my loaner waiting for me. All the services and issues were addressed at the end of the The whole process was quick and painless. Sandra already had my loaner waiting for me. All the services and issues were addressed at the end of the day. They’re great! More
Excellent Service, Fast, and Complete! I was very happy with my first experience with BMW Palm Springs. Great Job. It was a pleasant first experience. I will return. Thank you Chris I was very happy with my first experience with BMW Palm Springs. Great Job. It was a pleasant first experience. I will return. Thank you Chris More
Great Experience Took my BMW in for routine service. It was fast, friendly and easy. Bryan even arranged for Lift to take me home and bring me back to the Dealership w Took my BMW in for routine service. It was fast, friendly and easy. Bryan even arranged for Lift to take me home and bring me back to the Dealership when the work was done. Have been here a few times and have had a great experience every time! More
Everyone was so helpful. Dan and Ali were great! Everyone was great. Dan and Ali were so helpful as was the gentleman that returned our car to us. I failed to get his name but Dan or Ali should know. Everyone was great. Dan and Ali were so helpful as was the gentleman that returned our car to us. I failed to get his name but Dan or Ali should know. More
Great, above and beyond service Brought in my BMW 640 I convertible for tire and wheel service. Bryan, the service rep, was friendly, professional, knowledgeable and willing to acco Brought in my BMW 640 I convertible for tire and wheel service. Bryan, the service rep, was friendly, professional, knowledgeable and willing to accommodate all requests. More important the service included a complete and thorough diagnostic of the problem, and the initial problem was corrected, all the smile. I feel very fortunate to have this dealership so close to home. More
Always A plus Of all the dealerships I have used for various high-end cars, I have to say that Bmw Of Palm Springs Service is always gone above and beyond to take Of all the dealerships I have used for various high-end cars, I have to say that Bmw Of Palm Springs Service is always gone above and beyond to take care of my wife and I. Our service advisor Chris Hapner is amazing. Always responsive. He always gets us the answers to any questions we have. The service manager Veneisha is amazing also. She has also taken care of us and the service from her is always above and beyond. More
Great customer service Great service department great customer service Bryan went above and beyond to meet my famlies needs. I would recomend this dealership to friends and Great service department great customer service Bryan went above and beyond to meet my famlies needs. I would recomend this dealership to friends and family More
Service Chris Hapner gave me great.service, fast and so efficient and.helpful. Past service , excellent. I like this car much.better than my past Mercedes Chris Hapner gave me great.service, fast and so efficient and.helpful. Past service , excellent. I like this car much.better than my past Mercedes More
Bummed but satisfied Unfortunately dealership was unable to find out what is wrong with my car I was treated very well. They serviced it quickly and communicated promptly. Unfortunately dealership was unable to find out what is wrong with my car I was treated very well. They serviced it quickly and communicated promptly. Was very happy with my experience. Thank you Juan More