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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
922 Reviews

922 Reviews of BMW of Palm Springs - Service Center

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August 14, 2018

Great Service! I needed covered oil change and to find out why my BMW was making noise. They gave me a quick appointment time, explained to me the sound, changed oil More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver that shuttled me downtown PS was very polite and friendly.
August 13, 2018

Excellent service !! I really recommend this dealership . Bmw Palm Springs has the best service ! Every time I come here .. it’s the very best care . Sandra in service More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Saunders , Ken Miller
August 10, 2018

The best of the best Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful More

by Prsandbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pope
August 08, 2018

Excellent setvice Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. More

by RonC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2018

Sandy and Bobby are great! The best! Sandy kept me informed on the status of my car. Very nice staff at the service department. From the moment you drive up. Bobby is the BEST mechanic! More

by Smlea2a3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
August 03, 2018

Service, repair Stan Sterling in the service department was incredibly helpful. Very professional, very on top of things. I was three hours early to my set appointmen More

by ReidM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
Aug 13, 2018 -

BMW of Palm Springs responded

Thank you for the 5-star review of your recent service experience!! We look forward to seeing you again at our dealership soon!

July 31, 2018

Great Service! Sandy is extremely responsive and helpful every time I take one of my three BMWs in for service. The work is always well done and car delievered in th More

by JLaino13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

Dealership of the desert We always look forward to business and car maintenance at BMW Palm Springs. Staff is always upbeat, courteous and professional. Michael Pope, Regena More

by Sghanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pope, Regena Tharpe
July 28, 2018

Airbag Recall passenger My airbag was recalled and BMW took great care of mending it The staff at the service department were amazing They did an excellent job More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman with the car rental service
July 26, 2018

Very well run facility The level of service was very comfortable I t was nice working with a business that gets customer service from the moment I entered the building More

by 750i
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cuza
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