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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
911 Reviews

911 Reviews of BMW of Palm Springs - Service Center

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June 15, 2018

Great service on my cars. Very thorough and professional. I will go back. They did a great job and my car was clean. The loaner car was much appreciat More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2018

Very happy Very impressed whit the way I was treated these is good customer service from the start to the end of the transaction I am so glad I purchased my car More

by Jorge123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
June 06, 2018

Service review. Excellent. Maintance was prompt and thorough while I waited. They got me out sooner then expected. Excellent maintenance department. Thank you! Not able to expre More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist., Aldo Luciano
June 05, 2018

Excellent Service Appointment Great service....front to back! Stan Sterling is an outstanding Service Consultant! He was professional, extremely knowledgeable and focused on cust More

by JVO3030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
May 17, 2018

Great service delivered as promised Great service. Brought my 328i in for routine servicing. Was provided with 320i courtesy car. Really appreciated getting my car back! Would definitel More

by BARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018

BMW X5 3.5d repair I cannot say enough positive things about my experience with the Service Department at BMW of Palm Springs or about my Service Advisor, Chris Hapner More

by Eddie@Arrowhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Maintenance service Service people take so much pride in being nice, polite, happy, and professional. Service is done as expected and on time. Gave me a ride home and pic More

by jakefitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cuza
May 15, 2018 -

BMW of Palm Springs responded

Thank you for the 5-stars, Jake! It was our pleasure to assure your visit was seamless and performed in a timely manner. Please, continue to see us for any of your future BMW needs, we look forward to it!

May 14, 2018

It didn’t hurt as much this time .....lol! Excellent! Sandra Thompson is outstanding in every way! She gives 110% i always & appears to be a team player ! Knowledgeable about BMW with exceptional custom More

by Taylor66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

BMW of Palm Springs responded

Thank you for the great review, Taylor! We are proud to have Sandra on the team and we are glad to hear she made sure your visit was exceptional. Please, continue to visit us for any of your future BMW needs!

May 11, 2018

It was “painless!” Approx 2 hour appt, but very comfortable in the Starbucks Lounge...coffee and television and my laptop...great atmosphere and friendly people! Quite “ More

by Snappy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cuza
May 01, 2018

Great service on my BMW 3 Super service from Chris using his finely tuned diagnostic skills to quickly solve a nagging problem. Overall service was excellent, including a flawl More

by PatM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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