BMW of Peabody

They tried to sell me 2010 5 series with 10K miles on it which was previously damaged in the accident and fixed (front and rear). I asked multiple times for a full disclosure of this car and if it was fixed which was previously damaged in the accident and fixed (front and rear). I asked multiple times for a full disclosure of this car and if it was fixed or had any body damage and didn't get an answer until the day of rescheduled delivery when after I pushed and pushed they finally told me that it's been in the accident. I can not believe they didn't know considering they own the car and had it fixed, but even if they forgot it why no one acted on my multiple requests and emails regarding full disclosure, that's just unbelievable. Now, as a result of this I'm stuck becaue my lease is over next week and other BMWs I was looking at some other places got sold while I was waiting on this deal to finilize. Seems like if you don't push they won't give you all the details and it's not something that shows up on carfax because they paid for repair out of their pocket without getting insurance involved. That's just terrible considering they are selling BMWs and not some 3K used cars. More

My Father had bought his BMW from Jamie McCoy and could not have had better things to say about Jamie, so when I was looking for a new car, he immediately told me to go see him. Jamie is so outstanding at not have had better things to say about Jamie, so when I was looking for a new car, he immediately told me to go see him. Jamie is so outstanding at what he does that in our sales team meetings (i work in real estate) I use Jamie as an example of how I want our sales team to treat their clients. I don't know too much about cars, and I am very forgetful about when things for me are due in for service cause I'm constantly worrying about our clients deadlines and needs, but one thing I dont worry about is my car, cause I know Jamie will be on top of it for me. He calls me up, tells me my car is due in for service, and then says he will come pick up my car, drop off a loaner, and then bring my car back the next day. I mean how much better than that can you get! He is so friendly and knowledgebale, that it is a such a pleasant experience every single time I speak with him. I recommend him to everyone that tells me they are looking for a BMW. He is by far the best, and if you are in the market for a new car, go see Jamie, he will not dissapoint you. More

Chris knows BMW like the back of his hand. I would refer anyone to him no matter what type of car/ truck they are looking for. He has sold me 3 cars and I have never been happier with my new BMW! Thanks anyone to him no matter what type of car/ truck they are looking for. He has sold me 3 cars and I have never been happier with my new BMW! Thanks Chris! You are the best BMW sales associate by far. More

This dealership has outstanding client service and strives to exceed expectations. I would recommend this dealer sales personnel to anyone who is interested in having a pleasant car buying experience strives to exceed expectations. I would recommend this dealer sales personnel to anyone who is interested in having a pleasant car buying experience. During my car search I visited several other dealerships in the area and BMW of Peabody was head and sholders above its competion. It is worth the short drive to Peabody for a visit. More

I've only ever done business with one other BMW dealership in my area and it was a good experience. But BMW of Peabody won the day for our third BMW lease car and the second in a row from Peabody. dealership in my area and it was a good experience. But BMW of Peabody won the day for our third BMW lease car and the second in a row from Peabody. From my initial contact with the sales manager to the personal attention given by our client advisor, we knew we were in good hands. Kevin, our client advisor knows the product line exceptionally well. Whether it was a particular option we were considering or just the match up of interior and exterior colors, he was right there to guide us. There was never any pressure to steer us in one direction or another. Just great patience in helping us get to where we wanted to be. One of the most remarkable things about this purchase experience was that we didn't need to go to BMW of Peabody until our new car was ready for pickup. Everything was done via email or by phone. To me that shows a level of trust not just with the BMW product, but also interacting with folks that I knew I could rely on. No surprises, no hidden agenda, just great service from start to finish. For us it's good to know that there are still professionals in the car business who pride themselves in treating people with respect, patience and kindness. Who said buying a new car is a headache? I know where my next BMW is coming from, how about you? You're welcome, JK More

I typically hate going into a dealership to purchase a car. However, working with Jamie McCoy and BMW Peabody was such a great experience. I worked with him twice w/in a 6 month period and each time the car. However, working with Jamie McCoy and BMW Peabody was such a great experience. I worked with him twice w/in a 6 month period and each time the process was seamless and easy. I would highly recommend working with Jamie and purchasing your next Bimmer at BMW Peabody. Also, the Service department is professional and knowledgeable. My family has been working with Rob Hannafin for many years, as well as Anthony DiStefano (BMW Tech). They never try to get more out of you than what is needed. The car comes out running better than when it went in. All in all a 5-Star Dealership. More

Upon purchasing my second CPO BMW from BMW Peabody a 2007 335i, I was very disappointed with the vehicle. I would strongly recommend that anyone looking at a 335i take a second look at other BMW models first 335i, I was very disappointed with the vehicle. I would strongly recommend that anyone looking at a 335i take a second look at other BMW models first. My problems have to deal with a skip in the motor a miss, stumble when sitting at a light or idling. I had the car to the dealership twice where the problem was confirmed. This is the tough part, no one at BMW wants to fix it. BMW corporate in NJ, says if the check engine light does not come on it is normal. The dealership head technician says if the car was an automatic I would not feel it. I have had six BMW's and this is the first straight six cyl. engine with a miss or stumble. All I wanted was a vehicle that I could have for many years. This one is not up to the standards of the ultimate driving machine. My 335i is not a pleasure to drive. Also, the family feeling I once had such high regards for at BMW Peabody is hurt. I can only hope others that read my story take a second thought in buying a BMW 335i. Sincerely, Stephen Erickson, BMW CCA Member and longtime BMW Peabody customer. More

Vin did a fantastic job helping me and was professional, friendly, speedy and shows great customer service. I highly recommend BMW Peabody and will only trust them with my car. The facility is clean, comf friendly, speedy and shows great customer service. I highly recommend BMW Peabody and will only trust them with my car. The facility is clean, comfortable and the staff is courteous too!!! More

I have been working with Jamie McCoy for five years. My 325 convertible was a surprise 50th birthday present. Jamie continues to provide the most outstanding customer service...like I had bought the car y 325 convertible was a surprise 50th birthday present. Jamie continues to provide the most outstanding customer service...like I had bought the car yesterday. Every year without fail,Jamie comes to my home, provides me with a loaner, and arranges to have my car serviced. He is always pleasant, accomodating and professional, and REALLY knows his product! Peabody BMW is a great dealership. We bought a five series ten years ago. The entire staff is terrific, and I would reccomend them to anyone interested in purchasing a BMW. More

I just bought a new diesel X5. This was my first experience with purchasing a BMW and we chose BMW Peabody because of their customer service, knowledge of the product and willingness to work with us experience with purchasing a BMW and we chose BMW Peabody because of their customer service, knowledge of the product and willingness to work with us on price. Kevin Barkhouse was my client advisor and he was GREAT. Kevin was very friendly, extremely professional and very knowledgeable about the product. Moreover, Kevin went out of his way to secure our business. We had initially contacted another dealer and were going to bypass BMW Peabody but Kevin made it clear that he wanted to work with us. My overall experience was GREAT. I love my new car and will be a lifetime BMW owner. Thank you, Kevin! More