BMW of Peabody

We bought a car a couple of months ago and I'd like to note that Kevin was absolutely great. We went in to buy a fully loaded '07 328xi still under factory warranty (and all the CPO warranty remaining note that Kevin was absolutely great. We went in to buy a fully loaded '07 328xi still under factory warranty (and all the CPO warranty remaining). Kevin was both very help full during the test drives and answered all the questions we had both about the car and service options. We never felt rushed nor was there any salesman tactics to try and up sell or give us something we didn't want. While we were bargaining on the price, he was up front didn't play the usual dealer games (we had been to Herb Chambers and Norwood before hand, both were less then stellar to say the least). We settled on a price and they agreed to hold the car for us till the following weekend. In fact, Kevin was nice enough to come pick us from Arlington (about 25 miles) on the day of the delivery. All in all, great service, very courteous and highly professional - I'd recommend Kevin and BMW Peabody to anyone. More

I recently purchased a CPO 3 Series from BMW Peabody. It was my first BMW purchase. Unable to decide between a 3 Series sedan or X Series SUV, I test drove both. Jamie was extremely helpful pointing out the was my first BMW purchase. Unable to decide between a 3 Series sedan or X Series SUV, I test drove both. Jamie was extremely helpful pointing out the advantages/disadvantages of both vehicles, but never subjected me to the "hard sell". There was never a hard sales pitch or pressure to purchase a vehicle. Jamie is the true professional, he knows when to talk, and when to let the car do the talking. In addition, during the purchase and subsequent paperwork process all other members of BMW Peabody were professional and courteous. It was a great experience! More

We came up from Wareham, Ma to look at a 325i that we saw online. Going in we expected the usual "car salesman" pitch, but received the opposite. Our Sales rep was professional, friendly and answered all/an online. Going in we expected the usual "car salesman" pitch, but received the opposite. Our Sales rep was professional, friendly and answered all/any questions that we had. The whole experience was like no other that we had ever received!!! It was a no hassle, fast, stress free transaction. Who knew buying a car was so simple! Even the financial adviser was great to deal with. We truly did get the BMW experience and are in love with our new car! Thanks Flavio and Dan for making our first and definitely not our last BMW purchase enjoyable! More

Matt Heffron continues is one of the best service advisors I've dealt with at ANY dealership. He's prompt at setting up appointments, great at making sure everything is in place, and calls you prompt advisors I've dealt with at ANY dealership. He's prompt at setting up appointments, great at making sure everything is in place, and calls you promptly when service is complete or requires additional attention. Thanks for making the service experience the best! More

Jamie, our client advisor, was very knowledgeable about the different models and financing options we were interested in. He was extremely helpful in arranging test drives--even bringing the car to our doo the different models and financing options we were interested in. He was extremely helpful in arranging test drives--even bringing the car to our door to give the model of our choice a final test before agreeing to the purchase. The delivery went very smoothly with the car in perfect condition, a full explanation of all operations and even a wonderful thank you present from Jamie for doing business with the dealer. We have leased other vehicles from this dealership before and have been very pleased with the sales and service experiences. For our next car, a call to Jamie will be the first call we make. More

Jamie was a consumate professional throughout my buying experience. He was responsive, infomative and always answered calls immediately or returned messages promptly. He treated me as I was his #1 custome experience. He was responsive, infomative and always answered calls immediately or returned messages promptly. He treated me as I was his #1 customer. Great experience. Great Client Advisor. More

Corey Dylengoski was the best salesperson I've ever dealt with. He's smart, knowledgeable, attentive and just a great person. I will be referring many people his way. Dan was fantastic as well on the money s with. He's smart, knowledgeable, attentive and just a great person. I will be referring many people his way. Dan was fantastic as well on the money side of things. He broke it down and made everything very easy to understand. More

Tried to do a bait and switch. Saw an internet ad and called. Internet guy said it was available. Said I would get there within the hour and he said he would get it ready for me. Well guess what happened called. Internet guy said it was available. Said I would get there within the hour and he said he would get it ready for me. Well guess what happened? I got there within the hour, got handed off to a sales guy, the guy tells me that the car was sold and delivered. I said xxx??? How can a car get sold, plated, registered and insurance bindered within the hour? Impossible and on top of that on Saturday??? BS! Tried to pawn of a similar priced car within way more miles. Ain't having that! Being open and honest would be expected from such a higher end dealer. Just being straight forward and saying that this guy was mistaken and the car has already been sold is perfectly acceptable and we would have moved forward but compounding the error and saying that it was sold and delivered within the hour is unacceptable. More

I purchased my first BMW, a used 2005 330ci coupe, from BMW Peabody a few years ago and couldn't come away from the experience with one bad thing to say. My salesman, Frank, was extremely professional and BMW Peabody a few years ago and couldn't come away from the experience with one bad thing to say. My salesman, Frank, was extremely professional and polite throughout the entire process. Another customer was seriously thinking about buying the same coupe that I wanted (they actually came in to buy the car an hour after I had already signed the P&S), but Frank did not disclose any of this until I finished signing all of the papers because he didn't want to pressure me into buying the car. When I came to pick up the car, they spent a good 45 minutes getting me familiar with all of the controls and answering all my questions. I've been back periodically for servicing and to test drive some of the newer models and I get the same friendly service every time. More