BMW of Peabody

Jamie is the reason I continue to do business with BMW Peabody. Together with Matt, they schedule my service and Jamie picks up and drops off my car. I never have to lift a finger. It's a great service. Peabody. Together with Matt, they schedule my service and Jamie picks up and drops off my car. I never have to lift a finger. It's a great service. ........................................................................................................................................................................................................................................................................................................................ More

Jaime provides personalized service for his customers which is one of the little extras that make the dealership stand out as a quality and customer oriented business. All the work is prompt and the comm which is one of the little extras that make the dealership stand out as a quality and customer oriented business. All the work is prompt and the communication between dealer and cusotmer is excellent. I highly recommend them for anyone considering a BMW vehicle. More

Far and away the best car buying experience I could have wanted. To read my full review please click here http://homepage.mac.com/jabts/bmw.pdf Here is a portion of my full review wanted. To read my full review please click here http://homepage.mac.com/jabts/bmw.pdf Here is a portion of my full review WHY BMW PEABODY Three months since my car was totaled and I was starting to give up on finding the right BMW. I had actually avoided the closest, most obvious solution–the BMW dealership in Peabody as I made the assumption that its location (on 114 where I have had so many bad car-buying experiences) would result in yet another miserable, awkward and harassing experience. I had heard something about a new BMW 128i that was a bit more modestly priced so I figured I'd stop by to take a look–hoping not to be seen by any salespeople. After looking around the lot for a while, I realized they did not have any in stock and decided to ask about their availability to someone on their way into the dealership. After talking for a few minutes with Flavio Ferreria I was amazed to find out he was a car salesman. He told me a bit about the 1 series, answered some questions and never once mentioned anything about buying a car from him. He explained that it would have to be ordered (it was not yet available)–but a demo would be available within a week. I decided to go back and test drive the 128i and was blown away by how it drove and more than that, I was now sold on buying a car from BMW peabody–even after test driving I did not receive any annoying phone calls, any mailers and Flavio never did anything but answer my questions and let me demo any cars without any pretention or pressure to purchase. He knew I was fairly desparate for a car but he insisted that I NOT purchase the 128i on the lot that was currently available on the lot as: I wasn't crazy about the color I wasn't into paying for some of the features it had and not having a few others I wanted. He said to just order it and wait–may have cost him a sale that day as I just needed to be pushed a bit and I would have gone for it––instead I got good, honest advice. MY EXPERIENCE / THE SERVICE Not wanting to wait, I still looked everywhere for the car I wanted. Flavio tried to find one in the entire country and could not–its a brand new model and I wanted VERY specific features. ---- I had gone to Boston for work and decided to stop by HERB CHAMBERS and test drive the 128i with my boss–who had been with me to test drive other BMWs. The process took about 4 hours to test drive and get out of Herb Chambers. While the salesman himself was actually fairly nice (although not all that knowledgable), I got the feeling I was not allowed to leave–in fact, as nice as their valet service is, it kinda traps you–in order to get your car back, you have to speak with a manager. They wouldn't let me leave (well, made it so rediculously uncomfortable) until I had all the numbers worked out on buying the car. I left their so overwhelmed and annoyed that it was making a $40k car purchase feel like torture.. I called up Flavio and told him what I was ready to move forward. Everything was fantastic from there. More

Corey was willing to conduct all buiness over the phone / e-mail. All other MA dealers had no interest. All they wanted to do was get me in the showroom. Once dealer actually treated me like dirt once I arri e-mail. All other MA dealers had no interest. All they wanted to do was get me in the showroom. Once dealer actually treated me like dirt once I arrived. I knew exactly what I wanted and knew exactly what my trade was worth etc. He never insisted I come "visit." He got me the model I wanted with everything I requested, no more, no less. It was the best experience I have had purchasing a car and I have purchased many. Thanks BMW of Peabody and Corey! More

Jamie McCoy is the main reason I bought from and will continue to buy from BMW of Peabody. He is simply superb and offers an unparalleled level of professional service with a personal touch. Time and t continue to buy from BMW of Peabody. He is simply superb and offers an unparalleled level of professional service with a personal touch. Time and time again since my purchase he has proven himself to be even more attentive post-sale! I don't know of any dealer who brings a no-hassle loaner car to your home each time you need a service. Matt Hefron in the service department is also an excellent professional and a pleasure to deal with. More

Just a smooth process from start to finish. No hard selling at all. Jamie explained the retail to invoice mark-up and told me how much they would discount the price without any haggling. We discussed v selling at all. Jamie explained the retail to invoice mark-up and told me how much they would discount the price without any haggling. We discussed various options, such as,used, former loaner fleet cars, and new. When I made the decision to buy new, Jamie was able to locate the specific car I wanted. The trade-in value for my existing car was reasonalbe, unlike other dealerships that were low-balling my trade. My new car came in much sooner than promised, which was a pleasant surprise. The paperwork was error free. I spoke to Jack over the phone and he told me to see Wendy that evening. Jack had everything ready for Wendy, so I was in and out in 10 to 15 minutes. The delivery was very professional. Jamie took the time to go over every feature. Jamie was enthusiasm was evident throughout the process. More

I was referred to Jamie by a friend who owns other dealerships (other brands). Jamie used to work with this person and came very highly recommended. He did not disappoint. His level of service is dealerships (other brands). Jamie used to work with this person and came very highly recommended. He did not disappoint. His level of service is truly outstanding. I expressed a concern that his dealership was not as close as other dealers and he explained that shouldn't be a consideration. I expressed my concern about the distance for service appointments, test drives, etc. Jamie explained that he enjoys getting to know his customers and personally delivers the cars to their homes for the inital sale AND service appointments. My car has been in for routine service and one minor faulty sensor and Jamie has arranged to pick up my car each time. He makes owning a BMW an absolute breeze and pleasure. If you are looking for good customer service and attention to detail - you definitely need to go see Jamie McCoy. Unlike any other dealer I have ever worked with, he knows me, my wife, kids, etc. He truly understands the meaning of long term value of a customer and he has me hooked. More

Excellent experience during and after the sale. More

Absolutely wonderful experience...always!! More