BMW of Pleasant Grove

Parker, Troy and Collin and the rest of the team at BMW of Pleasant Grove have taken first-class care of me many times. I've used their service department many times with great satisfaction and when it cam of Pleasant Grove have taken first-class care of me many times. I've used their service department many times with great satisfaction and when it came time to get something new earlier this year, they helped with my decision (I was having trouble choosing between two models) without any unnecessary pressure and made the ordering process quick and easy! When it came time to take delivery, everything was ready to go and they took time to make sure I understood all the new features in my new 135 coupe. I recommend BMW of Pleasant Grove very highly! More

World class service consistently, from top management to service, sales, parts, and admin. Customer satisfaction at it's best. I would highly recommend this dealership. service, sales, parts, and admin. Customer satisfaction at it's best. I would highly recommend this dealership. More

I own a two BMW's and BMW Pleasant Grove has been the best dealership I have ever visited so far. they have nothing but great customer support. the staff is efficient at their job and they take good care best dealership I have ever visited so far. they have nothing but great customer support. the staff is efficient at their job and they take good care of their customers. I recommend this dealership to anyone. More

Collin Peay and Troy Young give the best customer service I have received at any of the car dealerships I have done business with during the past 26 years I have lived in Utah. It is this level of service th I have received at any of the car dealerships I have done business with during the past 26 years I have lived in Utah. It is this level of service that makes me drive the extra distance to BMW of Pleasant grove for sales or service. More

BMW of Pleasant Grove is a very mature dealership for being new. My wife and I had visited the dealership multiple times this past summer while deciding which vehicle we wanted. We met Parker Despain and being new. My wife and I had visited the dealership multiple times this past summer while deciding which vehicle we wanted. We met Parker Despain and worked with him over the next several months discussing vehicle options, colors, and financial terms. Ultimately we decided to take delivery of the new BMW at the factory in Munich. Parker went out of his way multiple times to make the process easier and more convenient for us, which resulted in him making several trips to Salt Lake City in order to help us. He was always courteous and I felt that we were getting great value for our purchase. The dealership is clean and well organized and we felt welcome and comfortable during every visit. We also worked with the service department to put on new wheels and tires and the service department was excellent to work with, clean, and respectful of our new BMW. Overall I have no reservations in recommending this dealership and its full complementary of services. We'll definitely return to this dealership for all future BMW purchases. More

When my wife and I were expecting our fist child in 2007 we decided that we would like a larger vehicle than what we had. We shopped for a small SUV and were more impressed with BMW of Pleasant Grove than we decided that we would like a larger vehicle than what we had. We shopped for a small SUV and were more impressed with BMW of Pleasant Grove than anywhere else we looked. We leased a 2007 X3 Si. We loved our X3 and so did our Daughter. Fast forward to summer of 2010. We were expecting Daughter number two. Our lease was ending soon and I thought: new baby, new BMW. It made sense to me anyway. My wife and I decided to look at all large SUV's that interested us. And so I started looking in the late summer. It was the same experience. No one treated us as good as Collin and Parker at BMW of Pleasant Grove. They know their product better than any of their competitors. They take the time to get to know you better than anyone else. During our X3 experience, when we would take the car in for service, Collin always greeted me by name and asked how everything was going. When we decided to purchase a new X5 Parker and Collin helped us order the one that we really wanted. It was great to work with these two, who are so passionate about the product that they sell. We couldn't be happier with our new X5, or the purchasing process at BMW of PG. I would recommend them to everyone looking for the Ultimate Driving Machine, with the Ultimate Purchasing Experience! More

This dealership knows and understands the real meaning of customer service something I feel has been lost. They always make you feel like you are part of the family and that your concerns are their number on customer service something I feel has been lost. They always make you feel like you are part of the family and that your concerns are their number one priority. Would recomend them over and over again. More

If you are in the market for a BMW (and honestly, why wouldn't you be) Then you need to go in to BMW of Pleasant Grove. Speak to Collin Peay and I promise you the most enjoyable auto experience you will wouldn't you be) Then you need to go in to BMW of Pleasant Grove. Speak to Collin Peay and I promise you the most enjoyable auto experience you will ever have!! It has been 3 years since I have purchased my 7 series from Collin and every single time I go in to BMW he greets me by time and we shoot the breeze about the latest BMW's. He is a pleasure to work with and passionate about BMW- with that passion comes a tremendous knowledge of BMW and a passion to make your experience something special. My entire neighborhood now uses Collin for their BMW needs and they are just as thrilled. Now to Keith Curtis- if my BMW is ever in need of service, Keith is johnny on the spot! Most of the time he just works my 7 into workflow of the day and I get my car done while I wait- he is quick with papework, chasing down parts, arranging a loaner car, anything you ask, Keith will do without hesitation- I have owned several foreign luxury cars including Mercedes Benz and Audi and half the ownership experience lies in the car and the other half in the dealership service and how you are treated- By far, BMW of Pleasant Grove (Collin and keith) have made my experience heads above any other dealership- I am a customer for life as long as these guys are in the Biz!! More

I have always enjoyed working with Parker, even when he was at BMW Murray. he has been the most knowledgeable sales person I have ever dealt with. He is prompt to return calls, and is very through with his was at BMW Murray. he has been the most knowledgeable sales person I have ever dealt with. He is prompt to return calls, and is very through with his replies. I have recommended him to family and friends with no hesitation. More

BMW of Pleasant Grove has the most professional and courteous staff in the business! Every time I go to the dealership I am always greeted, by name, with a smile by nearly all of the employees. Keith i courteous staff in the business! Every time I go to the dealership I am always greeted, by name, with a smile by nearly all of the employees. Keith is absolutely the best service adviser in the business. Having owned numerous vehicles and being religious about taking them to the dealer for any service work, I have worked with many advisers, and can honestly say Keith is far and above the best! I never need to worry about anything when I take my vehicle in for service. Pardon the pun but the service department at BMW of Pleasant Grove runs like a well oiled machine! I am always greeted promptly, Keith gets the paperwork done quickly, I am always updated on progress throughout the day, repairs are performed with utmost care and attention to detail and my vehicle is meticulously washed by the time I get there to pick it up! Collin is incredibly knowledgeable and always willing to provide answers to any questions I have and always in a timely manner. I know whatever question I have regarding my vehicle or options on new vehicles, if he doesn't know the answer (I have yet to encounter that!) he would go out of his way to find it out for me! I love the entire team and would highly recommend BMW of Pleasant Grove! More