BMW of Pleasant Grove
Pleasant Grove, UT
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Parker knows BMWs. He can speak to all aspects of new and used inventory, and will tailor your needs and visit accordingly. His experience with the service side of the business gives him an edge on othe and used inventory, and will tailor your needs and visit accordingly. His experience with the service side of the business gives him an edge on other client advisors. Parker knows what I like and keeps me up to date on current inventory...just in case I'm looking to move on a vehicle. I've referred friends in the past and will be purchasing my next BMW from him as well. Nathan Hagen More
I bought my car from BMW of Pleasant Grove and mainly due to the friendly environment at BMW of PG as well as the great treatment in the past in getting my previous vehicle purchased and serviced there. Col to the friendly environment at BMW of PG as well as the great treatment in the past in getting my previous vehicle purchased and serviced there. Collin was the most splendid person to work with on the purchase of my new car and still to this day checks up on me and makes sure my car is working well and that I still love it. Not only that, but it seems ther service hasnt stopped. Anytime I go in, he always makes time to stop and say hi, check out the car and the new things about it. Really a terrific team there at BMW of Pleasant Grove. More
Keith is always so terrific to customers! Honestly there is not a time that I have visited and keith hasn't greeted me by name and asked me how I am doing. Not only that, but the repairs are always done co is not a time that I have visited and keith hasn't greeted me by name and asked me how I am doing. Not only that, but the repairs are always done correctly and promptly, also keeping me well informed along the way. It is always a pleasure taking my car in and I really respect the people, the work, and the friendly environment. More
Working with Keith was great. He was very helpful and answered all of my questions thoroughly and the work was done quickly. I would recommend Keith and BMW of Pleasent Grove to any BMW owner. The wait answered all of my questions thoroughly and the work was done quickly. I would recommend Keith and BMW of Pleasent Grove to any BMW owner. The waiting area was pleasant and everyone was very professional. More
The people at BMW of PG are outstanding to work with. My family has been going to them since they opened. Collin Peay is a fantastic client advisor, who helps you get exactly the car you want, with the family has been going to them since they opened. Collin Peay is a fantastic client advisor, who helps you get exactly the car you want, with the best deal possible. His customer service and follow-up are the best around. I always feel like he treats me fairly and with respect. Troy Young, as the GM, always checks in to make sure we are pleased with the service and outcome. As important as a new car is, the ongoing service is equally important. Craig Northup and Keith Curtis in the Service department are great to work with. They accommodate schedules the best they can, and make sure that everything from routine maintenance to other repairs are handled efficiently and effectively. Everyone at BMW of PG has a positive, "can-do" attitude that puts the client at ease, and keeps them coming back. I won't go anywhere else. More
I noticed a knock in my shocks when i went over speed bumps so I called up Keith at the Pleasant Grove Dealership to set up an appointment to get the problem looked at. He scheduled my appointment for th bumps so I called up Keith at the Pleasant Grove Dealership to set up an appointment to get the problem looked at. He scheduled my appointment for the next day and set me up with a loaner car, after a quick check in with my car I was on my way. Keith called me back a couple hours later to keep me posted on the progress of the inspection. Keith let me know what the problem was, what it was going to take to fix it, and how long it was going to take. Within a few more hours they had my car ready and set with a new sway bar to fix the problem. Chris did a beautiful job working on my car in such a timely manner, and all was finished by the end of the day. I picked my car up and they had it sitting up front washed up and cleaned out pretty as a new penny. Everything went so smoothly and they helped me not miss a beat in my busy schedule. More
BMW of Pleasant Grove has changed my perception of auto dealers. My Rep. Colin Peay has been exceptional in knowlege, service and follow up. The entire experience each time I go in is very friendly and pro dealers. My Rep. Colin Peay has been exceptional in knowlege, service and follow up. The entire experience each time I go in is very friendly and professional. No question that I ask is considered smal or unimpotant by them. I would definitely consider a new purchase from them in the future. They're doing everything right! Doug Smith - customer More
I had heard that the BMW service experience was always near the top when it came to service experiences at car dealerships. Keith has helped my service experience be nothing but the best. Every time I hav near the top when it came to service experiences at car dealerships. Keith has helped my service experience be nothing but the best. Every time I have needed something, he is always quick to respond and always willing to go out of the way to help my service experience be excellent. He is always on top of everything and I have never needed to call him to get an update on my car because he always calls me when he tells me is will. He is very professional and knowledgeable when it comes to his job. Excellent service and I always recommend everyone I know go there to speak to Keith because I know he will get them taken care of. More
Collin Peay in the sales department was incredible to work with. I test drove 8 different vehicles over the course of several weeks before making my final decision. He was very knowledgeable and extrem work with. I test drove 8 different vehicles over the course of several weeks before making my final decision. He was very knowledgeable and extremely patient. Collin came in on his day off, drove 2 different cars down from the Murray store and met me at the Salt Lake overflow lot to look at the latest inventory. His follow-up was excellent and I would recommend him and the dealership to anyone. Thomas, in the service department, has taken excellent care of me with my last 2 BMW's. He is always great to work with me and my hectic schedule. He gets me in and out quickly, and follows up without being asked. Service here was completely different experience than any other dealership I have ever patronized. You come away feeling like a valued customer. Pleasant Grove BMW knows how to do business right! Darren More
When working with Keith I felt that my concerns about my vehicle were taken note of and handled. The work was performed on-time and everything was repaired with zero issues since. Everyone made me feel acco vehicle were taken note of and handled. The work was performed on-time and everything was repaired with zero issues since. Everyone made me feel accommodated and welcome. I would recommend this facility to buy and especially service your vehicles. When pricing was discussed I felt it was fair because Keith explained the process in-depth and why certain thugs needed to be looked at, tested, and replaced if necessary. Many times my advisors before never explained what and why, but rather told me what I should do, no explanation, and that if I didn't more would break. I feel comfortable with Keith and look forward to dealing with him exclusively when I need repairs on my X5. More

