BMW of Pompano Beach

Made a deal in writing for 8%APR and when it was finalized it was 16%!!! I only gave permission to run my credit once and they ran it 4 times!! I was immediately able to refinance for about 6% so di finalized it was 16%!!! I only gave permission to run my credit once and they ran it 4 times!! I was immediately able to refinance for about 6% so did they just add the extra 10% for themselves?!? Did they run my credit 4 times to see who was the very highest instead of the very least APR? Lol ON TOP OF THAT THEY PUT IN WRITING THEY WOULD FIX MY INTERIOR TRIM AND NOW THEY ARE SAYING $400 IS ALL THEY WILL PAY WHEN ITS GOING TO COAT OVER $3K!! I AGREED TO BUY THE VEHICLE BECAUSE THEY AGREED TO FIX THE TRIM, NOW THEY REALIZE HOW EXPENSIVE IT IS AND ARE IN "CYA" MODE ADDING IN A CLAUSE THAT NEVER EXISTED SAYING $400 IS THE MAX THEY HAVE TO SPEND! LIARS!!!! More

One of the best! My train was delayed in arrival to this location by over 4 hours and the whole dealership team stayed open late to help me receive the car without an My train was delayed in arrival to this location by over 4 hours and the whole dealership team stayed open late to help me receive the car without any issues. Highly recommend Willy Bonny More

On May 29, 2026, I purchased a BMW X6 from BMW of Pompano Beach, located at 744 N Federal Hwy, Pompano Beach, FL 33062. Based on my experience, I believe the financing terms were presented in a manner tha Beach, located at 744 N Federal Hwy, Pompano Beach, FL 33062. Based on my experience, I believe the financing terms were presented in a manner that prevented me from fully understanding my true financial obligation. Despite repeatedly asking salesperson Jeremy Rivas questions about the total cost of the transaction and the amount I would ultimately be responsible for paying, the discussion was consistently directed toward my BMW X1 trade-in, my $15,000 down payment, and my monthly payment of $1,444.79. A balloon payment of $42,568.75 is not a minor detail. It is one of the most significant terms of the entire transaction. The fact that this obligation was never clearly explained to me, despite my repeated efforts to understand the financing structure, raises serious concerns regarding the transparency and fairness of the sales process. As a customer, I left the dealership with a completely different understanding of my financial obligation than what I later discovered through BMW Financial Services. I feel that critical information was withheld or inadequately disclosed during the negotiation process. Had this obligation been clearly and transparently explained, I would never have agreed to this financing arrangement. Customers deserve honesty, transparency, and full disclosure when making financial commitments of this magnitude. Unfortunately, that was not my experience with Jeremy Rivas at BMW of Pompano Beach. The manner in which this transaction was presented left me with the impression that material financing terms were intentionally minimized or not adequately disclosed during the sales process. This significantly impacted my understanding of the agreement and influenced my decision to proceed with the purchase. More

Every visit is disappointing and frustrating. Sales representative Karl Thomasson lied about post sale services. Service representative Jonathan Perez tried to charge me because he couldn’t find Sales representative Karl Thomasson lied about post sale services. Service representative Jonathan Perez tried to charge me because he couldn’t find my service contract until Financial manager came help him. Service manager ANDRES GUTIERREZ just kept my car for a day doing nothing without any updates. Service director Frank de Varona doesn’t help except “sorry for your experience”. So maybe I am unlucky but 2 years in a row it’s nothing except wasting of time and money. Financial Manager promised you an ultimate care but in reality you are begging for every service treated to be charged and need to call asking for a status updates because application link they texted you for automatic updates does show a blank page only. More

I am disappointed with my recent experience at BMW of Pompano. After servicing my BMW 330e, the complimentary wash left noticeable, non-removable stains on all of my wheels. Initially I thought it was ti Pompano. After servicing my BMW 330e, the complimentary wash left noticeable, non-removable stains on all of my wheels. Initially I thought it was tire shine overspray, but it became clear the marks would not come off. I contacted the dealership twice and was told each time that a manager would return my call. Unfortunately, I never received any follow-up. I usually service my vehicle at Vista BMW Coconut Creek on Lyons Rd and have always had excellent experiences there. Since they were fully booked, I tried this Pompano location for the first time — and unfortunately, I regret that decision. 🚗 I recommend thoroughly inspecting your vehicle before leaving this service department triple check. Sadly, this experience has discouraged me from ever returning. 🚗 More

I want to take a minute to brag on Jonathan Perez in service at BMW of Pompano Beach. He continuously provides exceptional service. He is diligent, professional, and prompt. He reflects a caring demeano service at BMW of Pompano Beach. He continuously provides exceptional service. He is diligent, professional, and prompt. He reflects a caring demeanor when dealing with customers and goes above and beyond to ensure we are completely satisfied. I purchase from BMW of Pompano beach because I enjoy buying from Samson and dealing regularly with Jonathan when we have service needs. I know that any issues will be resolved in a professional manner. More

We had an extremely disappointing experience at this dealership, and I strongly advise against purchasing a vehicle from this location due to their unethical practices and poor customer service. After b dealership, and I strongly advise against purchasing a vehicle from this location due to their unethical practices and poor customer service. After being persistently contacted by their salesperson, we agreed to a deal for $52,000 out-the-door, inclusive of all taxes, registration, and associated fees. We then drove approximately eight hours to finalize the purchase. Upon arrival, however, they claimed necessary changes to the vehicle, increasing the price to $57,000—clearly exploiting our commitment and travel investment. Furthermore, despite my exceptional credit score of 826, they bypassed BMW's financing options and insisted on using Ally Bank, resulting in an unfavorable 8% APR. To compound matters, the finance department was notably rude when I declined to add optional protection packages. Overall, this dealership engages in deceptive tactics, rudeness, and customer exploitation; I highly recommend avoiding them entirely. More

My husband and I purchased our first BMW from Terik in Pompano. He is the brightest, friendliest and most accommodating to us. Thank you for everything ❣️❣️..He is definitely an asset to the company. W Pompano. He is the brightest, friendliest and most accommodating to us. Thank you for everything ❣️❣️..He is definitely an asset to the company. We also want to thank Karonnie Cooper, Aaron, the tech guy and Willy…and the rest of the staff in Pompano. They were there to help with anything and every thing. Robert and Christine Law More

My family is on our 7th BMW and the ride and performance speak to the brand. However, I live in Southwest Florida and drove over 110 miles to deal with Pompano BMW because of Tarik Graham - Sales Associate. speak to the brand. However, I live in Southwest Florida and drove over 110 miles to deal with Pompano BMW because of Tarik Graham - Sales Associate. He listened to our needs, added value by helping us understand incentives and advised the rest of the team about our needs as well so our experience could be painless. A special thanks to Russ in Finance as well. I wouldn’t go anywhere else honestly and if you seek a positive experience and professionalism vs a “cars salesman” , Tarik and Pompano Beach BMW is the place to go. Tarik is the best person at BMW I have ever dealt with. The drive was worth it! More

From the moment I walked through the doors of BMW of Pompano Beach, I knew I was in for a premium experience. The entire staff was professional, courteous, and genuinely passionate about helping custome Pompano Beach, I knew I was in for a premium experience. The entire staff was professional, courteous, and genuinely passionate about helping customers find the perfect vehicle. The showroom was spotless and well-organized My sales advisor was incredibly knowledgeable—not only about the vehicles but also about the financing options and features that mattered most to me. They listened to what I wanted, answered every question thoroughly, and never once made me feel pressured. It felt like I was working with a trusted advisor rather than a typical salesperson. The buying process was seamless, fast, and transparent. Even after the sale, the team followed up to ensure I was satisfied. BMW of Pompano Beach delivers on every promise of the BMW brand—luxury, performance, and exceptional service. I would recommend them to anyone looking for a top-tier car-buying experience. More