BMW of Pompano Beach

Every time I go there, they tell me a different phone number to call for service. In order to get my service appointment, I had to call like five different numbers. The whole phone system is messed up at number to call for service. In order to get my service appointment, I had to call like five different numbers. The whole phone system is messed up at this dealership. This is my sixth BMW. The last four of them were with Vista in Coconut Creek. And this dealership should go there and learn how to use a phone system. It’s so frustrating. More

I had a great experience. It was fast, easy and they made the process convenient. It was fast, easy and they made the process convenient. More

Service was thorough and always communicated via text and sent video inspection which was a great touch. Mike Fine and Frank the manager were great. Highly recommend. sent video inspection which was a great touch. Mike Fine and Frank the manager were great. Highly recommend. More

Extremely disappointed that after 6 BMW’s I may never buy another BMW. The dealership did not keep its word on my recent purchase another BMW. The dealership did not keep its word on my recent purchase More

Miguel was extremely professional, gentle and knowledgeable. I have accumulated some experience buying cars over the years and I can assure everyone that my experience with Miguel and all perso knowledgeable. I have accumulated some experience buying cars over the years and I can assure everyone that my experience with Miguel and all personal at this dealership was superb. Bottom line. Go to Pompano beach BMW for your bimmer and do not hesitate to look for Miguel. More

The service consultant responded in a timely fashioned. Was very disappointed the warranty didn’t cover left daytime running light led module Was very disappointed the warranty didn’t cover left daytime running light led module More

My time at the dealership went very well. Jonathan was very helpful and accommodating. The tire was repaired and replaced quickly and efficiently. Jonathan was very helpful and accommodating. The tire was repaired and replaced quickly and efficiently. More

I have been buying cars from Denise for years, and I cannot recommend her enough! Denise is the epitome of professionalism and integrity. She always goes above and beyond to ensure I find the perfect ca cannot recommend her enough! Denise is the epitome of professionalism and integrity. She always goes above and beyond to ensure I find the perfect car for my needs and budget. Her knowledge of the industry is unmatched, and her ability to make the car-buying process seamless and stress-free is truly remarkable. What sets Denise apart is her honesty and genuine care for her clients. She listens attentively, offers expert advice, and never pressures you into making a decision. Whether I was buying my first car or upgrading to a new one, Denise consistently provided exceptional service. If you're looking for someone you can trust to help you find the right car, Denise is the person to see. I wouldn’t go to anyone else! More

Customer service sucks you need to improve the experience because is luxury car , train your people BMW because is luxury car , train your people BMW More

I was impressed with the follow through of my sales person, Chad Stephens, throughout by buying experience. There was never any pressuring to buy and all of my questions were addressed. The finance man person, Chad Stephens, throughout by buying experience. There was never any pressuring to buy and all of my questions were addressed. The finance manager that I dealt with was also very knowledgeable and helpful when reviewing the documents and options. When an issue with the vehicle did arise the dealership went out of its way to correct it to my satisfaction. The entire staff was both helpful and easy to deal with, especially the general manager Phil Bennis. In addition, the trade allowance for my vehicle was very competitive as compared to other BMW dealerships I had visited. Overall it was a great buying experience. More