BMW of Pompano Beach - Service Center
Pompano Beach, FL
55 Reviews of BMW of Pompano Beach - Service Center
I worked with both Geniuses because my car kept having an excessive amount of CarPlay issues. I figured I was doing something wrong, but it was just my phone after several attempts to fix it. One thing I wou excessive amount of CarPlay issues. I figured I was doing something wrong, but it was just my phone after several attempts to fix it. One thing I would suggest is improving the welcoming of customers through the service staff. Otherwise phenomenal job. More
Frank De Varona is an exceptional and trusted service advisor. His team did a good job in addressing a repeated issue with my 2021 X3M engine light caused by sensors. Frank demonstrated empathy, custom advisor. His team did a good job in addressing a repeated issue with my 2021 X3M engine light caused by sensors. Frank demonstrated empathy, customer care priority, and resolve in the matter. More
Frank DeVarona is excellent. He communicates timely and thoroughly. I buy my cars in Coconut Creek, but will only use Frank for service. I He communicates timely and thoroughly. I buy my cars in Coconut Creek, but will only use Frank for service. I More
8am appointment for first service. Was told it would take 2 to 2.5 hours took 5.5 hours , told only thing needed was an oil change. NO PAPERWORK OR DOCUMENTS. Told computers were down Was told it would take 2 to 2.5 hours took 5.5 hours , told only thing needed was an oil change. NO PAPERWORK OR DOCUMENTS. Told computers were down. Asked for it to be emailed, never happened. No loaner car. Total JOKE!!! More
My car had a bad battery and after 10K later I finally got my car out. One of the problems was a supposed gasket leak. When I brought to service at another dealer they said there was still an oil lea got my car out. One of the problems was a supposed gasket leak. When I brought to service at another dealer they said there was still an oil leak but it was the cover no the gasket. I brought it back to Vista and they had the car for 3 days and said nothing was wrong. The next day my engine light went on and at another dealer once again said it was the cover and it needed to be replaced. Vista is unethical, does not stand by their repairs and finds things wrong with your car that aren't there. Don't stay away, stay far away. More
Once again, I am a very satisfied customer. Thanks again to Frank for his professionalism. courtesy and knowledge. I had my BMW serviced and as usual it was a very pleasant.experience.. The customer servi to Frank for his professionalism. courtesy and knowledge. I had my BMW serviced and as usual it was a very pleasant.experience.. The customer service is excellent at Vista BMW in Pompano More
Don't ever bring your car there for service. They will xxxx it up for you. My car was running perfectly fine until I brought it there for some interior cosmetic wear. Now my car has a defective battery, d xxxx it up for you. My car was running perfectly fine until I brought it there for some interior cosmetic wear. Now my car has a defective battery, damaged rear taillight, and rear bumper. How are you gonna send me an inspection after I picked up the car? I was really nice about the whole situation, but no one wants to take responsibility for the damages to my car. Piece of advice, bring your car to a place where you are respected and valued as a customer not where an advisor will hang up the phone on you. More