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BMW of Pompano Beach - Service Center

Pompano Beach, FL

4.5
209 Reviews

209 Reviews of BMW of Pompano Beach - Service Center

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January 19, 2016

Worst experience I've ever had at Service Center. Worst service I have ever experienced. I've had many BMW's over the years and tried this dealership's service center, being that it is closer to where More

by Carloscosta0920
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
-
January 15, 2016

Appointment for Recall Parts Time Wasted I made an appointment a week in advance for recall service. I specifically identified my year, make and recall number at the time of appointment. Up More

by SHUDDO
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Never even got a name.
January 04, 2016

vista bmw pompano terrible customer service, was hung up on twice by finance manger, finance manger when i bought vehicle was no longer at the dealer and they lost my p More

by vistaBMWis the worst
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
mike in finance
November 30, 2014

Helpful - nope. Friendly - nope. When working with BMW, you expect exceptional customer service. The service rep, Jennifer, was not helpful or friendly. She would provide half answers More

by Liana Durkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer
June 27, 2014

How to loose money and get nothing I took my 2007 750i BMW to service because I needed to go to Orlando with my kids. Since the odometer turned 100miles it was time for service. The car More

by luizferreira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
February 22, 2014

my entire experience purchasing my certified pre owned has been a pack of lies, poor service, back several times for same problem. No respect for customer's time at all. When purchasing I was told several More

by pdf1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim and butch
February 20, 2014

Its been one heck of a ride with vista BMW Pompano Beach... Lets skip the pleasantries and get to it... Dec 31 13 I bought a bad xxx 328 msport ... At the time there was a spot of bird dump that burne More

by ums1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department-
September 07, 2012

This place are the biggest crooks out there. DO NOT do business with them. FEB 2012 i has issues with my car were the gears wers skipping on a M3 under 100k miles. i brought it in for service. BMW called More

by RichRobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Paker
July 21, 2011

After reading many negative reviews about BMW Service in Pompano Beach and being under pressure to fix my car X3 I have chosen to go anyway as the place is the closest to my location, what a pleasant surpri More

by toniaboca
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank de Varona
June 14, 2007

First, this dealer and poor service advisor, Mike Welch, should get a ZERO, but the scale was 1-5... I had the worst dealer service you could ever expect. I had an appointment for a bad headlight on a b More

by cbrianhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Welch
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