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BMW of Pompano Beach - Service Center

Pompano Beach, FL

4.5
213 Reviews

213 Reviews of BMW of Pompano Beach - Service Center

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March 09, 2025

Mike Fine is very professional and helped this first time BMW driver through the process More

by v.covalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fine
March 07, 2025

I ordered a replacement key fob for my car and had to make two trips to dealership: the first trip was to place order and the second to activate the new fob. Initially, employees seemed unfamiliar with t More

by MARCI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarik Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Perez - service advisor
March 07, 2025

Jonathan & Frank in the service department are the best in the area. Only reason I come More

by MDANHERR518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Perez
March 07, 2025

Service was fast and efficient. The staff was incredibly friendly. The value and prices are extremely competitive. More

by kevin.kelly
Recommend Dealer
Yes
Employees Worked With
Frank DeVerona
March 07, 2025

Very pleased with my experience at BMW of pompano! At service department, was assisted by Andres Gutierrez, very polite and professional. More

by BENOLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Gutierrez
February 28, 2025

The only part of the experience that was good was when I called to tell you my car died and was being towed to your facility. The lady who answered the phone was very nice and helpful. More

by RMARBURGER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
February 27, 2025

Jonathan has always been outstanding at helping me. Specifically he has contacted my warranty company to make my need to be involved painless. Customer service is key to their approach and doesn't go More

by romano69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Perez
February 27, 2025

Mike kept me up to date on the progress of the repair and kept my wait time to a minimum. great job. More

by LOR.LORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fine
February 26, 2025

Excellent services , great and professional staff . I recommend 100 percent. Trust the process in all way More

by prafael884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Prompt and fast service. I was taken care of immediately by customer service in the parts department. Thank you More

by MARLENEFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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