BMW of Reading

Just purchased my second BMW CPO from Rob Koch at BMW of Reading. Since my first visit to the dealership in April 2010, Rob has been outstanding to work with. He is patient, funny, and extremely knowledge Reading. Since my first visit to the dealership in April 2010, Rob has been outstanding to work with. He is patient, funny, and extremely knowledgeable. Whether I contact him by phone, email, or text Rob always responds in an expedient manner. At time of delivery, Rob had all of the paperwork in order so as to expedite the process with the Business Manager, Joel Powers. Joel was friendly and professional, and made the paperwork process a breeze. Rob thoroughly explained all of the vehicle's features, and gave me as much time as needed to get comfortable and familiar with both of my vehicles. He didn't rush me out the door assuming I would be comfortable with my new vehicle since it was my second BMW. The Service Department is very accommodating and professional. I never doubt that my vehicle will not be mishandled while in its custody. I cannot say enough how much I enjoy dealing with everyone at BMW of Reading. I look forward to continuing my relationship with them for many years to come. More

I just leased a new 2014 BMW X1 with Chad Wallace of BMW Reading! Chad worked to find me the exact car I wanted. He was friendly and professional. He was easy to communicate with and his follow up was sp Reading! Chad worked to find me the exact car I wanted. He was friendly and professional. He was easy to communicate with and his follow up was spectacular. I have worked with other BMW dealerships in the past and found this experience to be much more pleasant. I would highly recommend, Reading BWM and Chad Wallace. More

I had been to three other dealerships earlier in the day looking for a specific model I found the model on the BMW of Reading website and called Robert Koch was given my call and let me know the model typ looking for a specific model I found the model on the BMW of Reading website and called Robert Koch was given my call and let me know the model type was in fact available for a test drive and he could arrange one that evening if I was going to drive the 70 miles to look at the vehicle He came across to me as a very honest salesman and I am a fair judge of that having been in corporate America for 40 years My wife (was to be her car) did the test drive and got all her questions answered I had done my homework on Edmunds, etc., but I had no intention of buying the car that night until Rob came gave me the very good price. Rob made sure my wife was very comfortable with the car when we picked it up and has since followed up offering additional assistance on any systems where my wife would like help. I have been purchasing vehicles since 1965 and Rob is the first salesman who I truly believed was being fully open and honest with me. I know my wife will continue to love her new 335i x-drive sport line for a long time More

Purchased a CPO 3 Series at this dealership. Chad was a grounded and affable individual who made the process easy and pleasant. Test rides were not rushed and were taken on routes that allowed the abilitie grounded and affable individual who made the process easy and pleasant. Test rides were not rushed and were taken on routes that allowed the abilities of the vehicle to be made evident. Pressure to purchase was nonexistent; he merely made the cars available and knowledgably answered my questions, and addressed my concerns. Car was immaculate at delivery and hard to discern from new. Joel Powers was also terrific in his Business Manager role. More

My experience with Chad Wallace and BMW of Reading was excellent. Chad was very professional both in the negotiation and when I arrived. My transaction involved a purchase and a trade and I felt that we n excellent. Chad was very professional both in the negotiation and when I arrived. My transaction involved a purchase and a trade and I felt that we negotiated a fair deal wihout the duress sometimes experienced when buying a new car. This dealer has a high standard of customer service and I was lucky to have found them. We negotiated the deal over the phone, I received excellent finance rates, the car was in impeccable condition when delivered and it was worth the 4 hour drive to deal with Chad and his team. I would highly recommend Chad to anyone looking to purchase a BMW. Chad spent the time to give me an excellent working knowledge of the vehicle (my first BMW) and I was able to enjoy satellite radio and blue tooth phone calls on the way home. I was fully informed of the extended service plans and warranty plans available, but was never pressured to purchase. Joel in finance completed the transaction without delay and I was on my way as quickly as could be expected. More

Wow. This was the best experience I've ever had purchasing a car. I did all of the research online and chatted with the salesperson both in email and phone. They had the BEST prices on the BEST e purchasing a car. I did all of the research online and chatted with the salesperson both in email and phone. They had the BEST prices on the BEST equipped car. And I searched a 250 miles radius, including Maryland and Virginia. BMW of Reading had everyone beat. No haggle, no hassle. I'll be visiting again in the future! I only wish I lived closer to this dealer! But it was totally worth the drive! Thanks!!!!! More

Great car buying experience. I drove all the way from Rhode Island and could not be more satisfied. Highly recommend this dealer and sales person. It was very easy. Rhode Island and could not be more satisfied. Highly recommend this dealer and sales person. It was very easy. More

All in dealership extremely friendly and knowledgable. Ben went the extra mile to ensure we had all questions answered before we left the lot. Follow-up post sale excellent. Definitely recommend. Ben went the extra mile to ensure we had all questions answered before we left the lot. Follow-up post sale excellent. Definitely recommend. More

Very professional and friendly. Would recommend for anyone and will return to buy my next car here. Entire sales team was helpful and met all of my needs. Thank you Calvin and Dave! anyone and will return to buy my next car here. Entire sales team was helpful and met all of my needs. Thank you Calvin and Dave! More

We purchased a 2011 Certified Pre-owned BMW. The experience working with the sales person and manager was very positive. All issues were handled immediately on request. experience working with the sales person and manager was very positive. All issues were handled immediately on request. More