BMW of Riverside

Friendly staff, clean and organized building, I work with Ernie every chance I get, very friendly, personable, caring and professional. I like that they have bottles of water available, clean restroom facili Ernie every chance I get, very friendly, personable, caring and professional. I like that they have bottles of water available, clean restroom facilities and I love hot chocolate which is another benefit in the waiting area More

My husband and I have been getting our vehicles serviced at this location for years, yes years! That’s because the service is also so awesome and our service advisor Daisy is always on top of things and ver at this location for years, yes years! That’s because the service is also so awesome and our service advisor Daisy is always on top of things and very helpful! More

We have used BMW of Riverside for servicing repairs since 2015. They always provide excellent service in a timely manner. 2015. They always provide excellent service in a timely manner. More

Unfriendly bmw salesperson with bad rude attitude! They losing cash car buyer! Buy from other BMW dealer. They losing cash car buyer! Buy from other BMW dealer. More

recently purchased a vehicle from BMW of Riverside and my experience with the finance department was extremely disappointing and unacceptable. During the finance process, they added a contract to my pa my experience with the finance department was extremely disappointing and unacceptable. During the finance process, they added a contract to my paperwork without clearly explaining what it was. I later found out they charged me about $1,400 for an Eckbond protection plan, and I was never properly informed or given a clear explanation before it was added. On top of that, the finance department entered the wrong email address on my contract, even though they already had my correct information. Because of that, I never received the contract and had no way to review what I was being charged for. When I requested a copy of the contract later, I finally saw the Eckbond plan listed. I immediately contacted them, but the finance department told me it was not cancelable. After reading the contract myself, it clearly shows cancellation is possible in cases of misrepresentation, which is exactly what happened because it was never explained to me. I also tried contacting management. I attempted to reach the general manager and even emailed twice, but I was ignored and kept being redirected back to finance. This is not how a professional dealership should operate. Customers should never have contracts added without proper explanation, and incorrect contact information should not be entered. Because of this experience, I do not recommend BMW of Riverside, especially their finance department. If you buy a vehicle here, make sure you carefully review every contract and demand full explanations before signing anything. More

Very friendly profesional good service very fast getting my car repaired keep me up dated my car repaired keep me up dated More

Leased a 2026 BMW 230i 2 weeks ago. Based on my phone inquiry, they had the car waiting for us in front of the dealership so we could look at it in detail. Took us on a test drive. S Based on my phone inquiry, they had the car waiting for us in front of the dealership so we could look at it in detail. Took us on a test drive. Showed us all the features and before we left, they paired our cell phone numbers, our favorite radio stations and our home address since it was the first time we visited BMW of Riverside as we live 75 miles away! It's the first time we bought a BMW among our German cars. Already thinking which BMW I should get sooner rather than later! More

1998 740IL 27 years of service here.   I picked my 740IL in Germany in 1998. We have been bringing our car to BMW Riverside for 27 years. This is my favorite car. They have always done a   I picked my 740IL in Germany in 1998. We have been bringing our car to BMW Riverside for 27 years. This is my favorite car. They have always done a great job keeping it in pristine condition. There aren't many Dealerships these days that can maintain a car this old. We have many past memories with this car and we will be keeping it for many years to come. The Service Technicians like David are very thorough. Ernesto just delivered our 740IL and he was very attentive during the service process. He kept us informed and my wife committed on his professionalism. More

I came in for brake pads and scope and was very satisfied with the Fine customer that Stacy provided me. with the Fine customer that Stacy provided me. More

JR at Riverside BMW is a very competent and helpful sales person. We have worked with him for years and he continues to give us his utmost best. person. We have worked with him for years and he continues to give us his utmost best. More