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BMW of Riverside

Riverside, CA

4.4
394 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 394 reviews

October 23, 2025

Bishoy was fantastic! He gave me a deal on the phone and honored everything that was promised. My BMW i5 was clean and charged. Customer service was phenomenal. The dealer More

by Rolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy, George Mattei
Oct 24, 2025 -

BMW of Riverside responded

Thank you, Rolo! We're thrilled to hear about your fantastic experience with Bishoy and appreciate your kind words. We're dedicated to providing top-notch service and are glad you enjoyed our amenities. We look forward to welcoming you back in three years for your next BMW! Regards, Harlan Seyton General Sales Manager Customercare@bmwriverside.com

October 21, 2025

Gimmi, was very supportive. We would recommend BMW of Riverside. Thank you for your help. More

by Sacsinc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mattei
Oct 22, 2025 -

BMW of Riverside responded

We’re thrilled to hear about your positive experience with Gimmi. Your recommendation means a lot to us. We’re always here to support you! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

September 30, 2025

Came in to turn in a lease after getting nowhere at a previous dealership. BMW of Riverside heard about it and they took care of me! I walked out that same day with a brand new X7 thanks to Gabe! Never h More

by RolandoSotomayor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rubio
Oct 01, 2025 -

BMW of Riverside responded

Thank you for the fantastic review, Rolando! We're thrilled to hear that Gabe and our team provided you with a top-notch experience. It's our priority to ensure every customer feels valued. Enjoy your new X7, and we look forward to seeing you again! Regards, Harlan Seyton General Sales Manager Customercare@bmwriverside.com

September 26, 2025

Brought X-3 in for a service and was assisted by Stacy. It was for oil change, cabin filter and spark plugs. I also mentioned my wiper blades front and rear were streaking and those were replaced too. Sp More

by MyXthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy and Gianna
Sep 29, 2025 -

BMW of Riverside responded

Thank you for your fantastic feedback! We're thrilled to hear that Stacy and Gianna provided you with excellent service and addressed all your needs. Your satisfaction is our priority, and we appreciate you choosing us for your vehicle maintenance. Looking forward to serving you again! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

September 07, 2025

I recommend this dealership. My car was repaired in a timely manner and I was given a loaner, plus my car was returned clean. Stacy my service consultant and the loaner rep were More

by Patty O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Farmer
Sep 08, 2025 -

BMW of Riverside responded

Thank you for the fantastic recommendation, Patty! We're thrilled to hear about your positive experience and that Stacy and our team provided you with friendly and professional service. Keeping our customers informed and satisfied is our priority. We appreciate your blessings and hope to see you again soon! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 31, 2025

Daisy is the best service advisor. She helped us with our car that got towed in and was extremely helpful. Will continue to take our cars there. More

by Wolfiedad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Sep 02, 2025 -

BMW of Riverside responded

We're thrilled to hear about your positive experience with Daisy. Our team is dedicated to providing the best service, and we appreciate your trust in us for your car needs. Looking forward to seeing you again! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 28, 2025

They've had my car for a month now. I still have no idea when it will be repaired nor what the damage is. The excuse for this is going to be that the collision center is separate from t More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
Aug 28, 2025 -

BMW of Riverside responded

Tony, We can certainly understand your frustration about not having your vehicle for this. When you have an opportunity to speak, I'd like to assist in providing you with an update from our body shop and provide you with an ETA on when we expect your vehicle to be ready. Please contact me at your convenience. I look forward to hearing from you. Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 18, 2025

Pleasant atmosphere. Clean environment, quick processing of vehicle with plenty of popcorn. Happy with it. More

by luchia109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Aug 20, 2025 -

BMW of Riverside responded

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the pleasant atmosphere and quick service. Popcorn always adds a nice touch! We appreciate your support and look forward to seeing you again soon. Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 11, 2025

Excellent service! Great lobby/waiting area with drinks/snacks available for free to customers! I would definitely recommend this dealership to my friends. More

by leopdejesus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Farmer of Service Dept.
Aug 12, 2025 -

BMW of Riverside responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and amenities. Your recommendation means a lot to us, and we look forward to welcoming your friends in the future! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 06, 2025

My car was repaired properly and professionally cleaned and washed. I definitely recommend Riverside BMW for your car’s regular maintenance and any other repairs it may need. More

by isakcy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto , George Mattei
Aug 07, 2025 -

BMW of Riverside responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our repair and maintenance services. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

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