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BMW of Riverside

Riverside, CA

4.6
440 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 440 reviews

July 29, 2026

Responsible and professional of handling this recall before as well as during and after, very satisfied More

by Hteng063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mattei
Jul 30, 2026 -

BMW of Riverside responded

Thank you for highlighting our team's professionalism in managing your recall experience! It’s wonderful to know that you felt well taken care of throughout the process. Your satisfaction means a lot to us, and we appreciate you sharing this positive feedback! Regards, The BMW of Riverside Team

July 27, 2026

IAlejandro at BMW for providing outstanding customer service. From start to finish, he was professional, knowledgeable, and genuinely attentive to my needs. He took the time to answer all of my question More

by Natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, George Mattei
Jul 29, 2026 -

BMW of Riverside responded

Thank you for sharing your wonderful experience, Natasha! It’s fantastic to hear how Alejandro made your visit so enjoyable and stress-free. His dedication to exceptional service truly shines through. We appreciate your kind words and hope to welcome you back soon for more great experiences! Regards, The BMW of Riverside Team

July 25, 2026

Richard Houston was great in service I like the way I was treated . I will recommend More

by Andreepena1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 27, 2026 -

BMW of Riverside responded

Thank you for your kind words about Richard! It’s wonderful to hear that you felt well taken care of during your visit. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, The BMW of Riverside Team

July 25, 2026

The BMer dealership on 3060 Adams Street in Riverside, gave us an amazing experience in leasing/purchasing a car. I highly recommend even if you're just curious about BMWs. They went out of their way to g More

by Terese M. Czimbal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Decker and Daisy Keene, George Mattei
Jul 27, 2026 -

BMW of Riverside responded

Thank you, Terese! We're so glad to hear about your fantastic experience with us. We love to hear that our team made you and your children feel comfortable and supported. We truly appreciate your kind words and recommendation. Your satisfaction means a lot to us! Enjoy your new BMW! Regards, The BMW of Riverside Team

July 24, 2026

Excellent customer service, friendly knowledgeable staff and great communication. My advisor, Daisy, always gives me great advice, and is amazing with coordinating all of the service required and keeping m More

by alan e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Keene
Jul 27, 2026 -

BMW of Riverside responded

Thank you for your 5-star rating, Alan! It's fantastic to hear that you had such a positive experience with Daisy and our team. We strive for excellent communication and service, so it's great to know we hit the mark. Your support means a lot to us! Regards, The BMW of Riverside Team

July 19, 2026

The people are friendly and accommodating. My advisor,Giovanny went above and beyond to make sure’ I got the full BMW experience More

by shirley8771
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanny
Jul 20, 2026 -

BMW of Riverside responded

Thank you for sharing your wonderful experience! It’s fantastic to hear that Giovanny made such a positive impact during your visit. We strive to ensure everyone receives the best service possible, and it’s clear he delivered! Your kind words motivate us to keep providing exceptional care. Regards, The BMW of Riverside Team

July 18, 2026

I looked at five shops and found BMW, Riverside to be the best value & service More

by olivia.fredericks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Guzman
Jul 20, 2026 -

BMW of Riverside responded

Thank you for taking the time to share your experience, Olivia! We're delighted to hear you found our value and service to be top-notch. Your satisfaction means a lot to us, and we appreciate you choosing us among others. Regards, The BMW of Riverside Team

July 18, 2026

Great customer service and excellent communication. They were very clear on what was being done to the vehicle. More

by jenniferabandonato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Jul 18, 2026 -

BMW of Riverside responded

Thank you for your kind words, Jennifer! We're delighted to hear that our team provided you with clear communication and exceptional service. It's our goal to keep you informed every step of the way. Your satisfaction means a lot to us! Regards, The BMW of Riverside Team

July 09, 2026

Tech Support at BMW Riverside is outstanding with Earnie Guzman, Once we identified an issue requiring parts replacement the BMW sprang into action and the part was ordered from Germany. The part was event More

by F4PhantomII
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Guzman - Service Rep
Jul 13, 2026 -

BMW of Riverside responded

Thank you for your wonderful review! It’s fantastic to hear about your positive experience with Earnie and Robert. Our team is dedicated to providing top-notch service, and it’s great to know they exceeded your expectations. We appreciate your trust in us to keep your vehicle running smoothly! Regards, The BMW of Riverside Team

June 30, 2026

Service rep Daisy is so nice and helpful! Very happy with her service! She always makes everything clear to me More

by Plei88note
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Jul 02, 2026 -

BMW of Riverside responded

Thank you for sharing your positive experience with Daisy! It’s wonderful to hear how her clarity and helpfulness have made your visit enjoyable. We appreciate your kind words and are glad to have her on our team, ensuring you feel supported every step of the way. Regards, The BMW of Riverside Team

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