BMW of Riverside

First time lease - white gloves service Larry Winkler was a real pleasure to work with. Very nice, not pushy and extremely knowledgable about BMWs. This was by far the easiest transaction Larry Winkler was a real pleasure to work with. Very nice, not pushy and extremely knowledgable about BMWs. This was by far the easiest transaction I've ever had with a car dealership. Call Larry, you won't be disappointed. More

Excellent dealer experience Honestly hands down the car buying experience we've ever had. Went in for service actually and ended coming out with a certified 5 series. Great great Honestly hands down the car buying experience we've ever had. Went in for service actually and ended coming out with a certified 5 series. Great great great experience. Highly recommend this dealer & Craig in certified preowned sales More

BEST CAR BUYING EXPERIENCE EVER! My name is Vic and I am a self confessed car maven. Yesterday : 5-21-15 I went to BMW Riverside and had the absolutely BEST car buying experience I ev My name is Vic and I am a self confessed car maven. Yesterday : 5-21-15 I went to BMW Riverside and had the absolutely BEST car buying experience I ever had. Emil was so very helpful in getting me my DREAM F-82. Emil worked diligently to honor the promises we had worked out on an earlier visit. I was not only able to order my special dream car....but also got some custom carbon fiber parts as well that is like icing on the cake. Riverside BMW is full of courteous professionals with a no pressure helpful attitude. I did a TON of research and shopped every BMW dealership in so cal. I chose Riverside because Emil and his staff made me feel comfortable and relaxed as well as attending to all the small nuances that a maven like myself has. I could not give Emil and the is dealership a higher recommendation. If you want the best BMW experience ever.....Riverside is the place. More

Effortless car buying experience Chris S and CC had everything (car & paperwork) ready for me before i arrived at the dealership. It literally took me 6 minutes form the time I arri Chris S and CC had everything (car & paperwork) ready for me before i arrived at the dealership. It literally took me 6 minutes form the time I arrived to the time I was driving my new car home. More

Great place to buy your BMW I have been in the market for a bmw convertible...specifically a 435i. However, my 'not so great' credit would always have dealers back down. I almost I have been in the market for a bmw convertible...specifically a 435i. However, my 'not so great' credit would always have dealers back down. I almost gave up looking for a vehicle when i found this great 2013 640i convertible at bmw of riverside. I contacted them. Ammar at bmw of riverside contacted me back and did not shy down after i told him about my credit situation. He told me the hard truth that it will be difficult to get me approved. But, even if i did get approved, i would be approved at a relatively higher rate. And he delivered on that. I did get approved...but, at a higher rate [which was expected]. But, i will be getting my car refinanced after 6 months. Great buying experience...especially when you are buying something like a 6 series. You are anxious and not so sure...but, Ammar and his good friends at BMW of Riverside helped me through this experience. Very friendly...very hard working...I highly recommend them to anybody looking for a BMW. Their 92% rating speaks for itself. Give them a shot and you will not be disappointed. I highly recommend working with Ammar. More

Poor Customer Service Let me start out by saying I have bought from this dealership before and actually had a wonderful experience. What inspired me to write this review wa Let me start out by saying I have bought from this dealership before and actually had a wonderful experience. What inspired me to write this review was over this past week my wife and I decided to look at a pre owned X5. We found one that we liked and we're ready to make a deal. When we went inside to crunch some numbers I have never been given more of a run around. Our salesman was Nick Valenzuela and he was definetly new and unexperienced. We were given an extremely inflated APR despite our credit scores being in the high 7's. When I asked why this was it was because they have "locked in rates" on some models of cars. They refused to do anything about the APR and would not budge on the price because it was already "priced to go". Well we had already been looking at an Audi Q7 for a similar price as the X5 but with a rate that was half what BMW offered so we tried kindly to excuse ourselves to talk about the cars over lunch Nick found out we had been looking at an Audi and his tune completely changed. All of a sudden the rates were not locked in and there was some room in the price. This is what I can not stand at dealerships. I want straight forward answers and no run around. I wasted two hours of my life and it left a bad taste in my mouth. Not the kind of service I expected from BMW and certainly did not live up to the last buying experience I had there. More

Exceptional Service I took my 2006 330i in for a scheduled of wheel alignment and the experience is always a pleasant. Travis is my usual consultant. He was very friendly I took my 2006 330i in for a scheduled of wheel alignment and the experience is always a pleasant. Travis is my usual consultant. He was very friendly and helpful. I really do appreciate the way I am treated at Riverside BMW every time I go in. Thanks Travis for his support and great service. More

Greatest Experience BMW of Riverside was phenomenal! Salesman Mike Shelhart, salesman was great! Mike was patient and worked hours on this deal for my fiance and I. He kn BMW of Riverside was phenomenal! Salesman Mike Shelhart, salesman was great! Mike was patient and worked hours on this deal for my fiance and I. He knew how important this was and was very determined to please us. Mike worked hours and days with us. The customer service overall was excellent from the moment you walk the lot, into the dealership...the BMW of Riverside staff is extremely professional. Along with Mike, Sales manager Amele and finance manager CC was amazing! I have to also thank I have to say I've bought several cars and it isn't always a pleasant experience. This was the first time I experienced car buying at a BMW dealership. We did originally seek BMW of Ontario because we were in the area. We walked the entire lot with not one salesman approaching us. We then walked into the dealership to ask for a salesmen to showcase a vehicle. The receptionist was unprofessional, no sense of urgency and let us walk out back on the lot to continue to look for a salesman. Thank you again BMW of Riverside! More