My wife and I needed to upgrade to something larger after recently having our first child. We owned a 2-door BMW 328i converible. A beautiful little car, but definitely not the best choice for strollers and infant car seats. Brian was extremely helpful in putting us in the right vehicle, helping us find something that better suited our growing family's needs and guiding us through the whole process. He was both knowledgeable and patient as we test drove multiple vehicles on the lot. He answered all our questions, carefully went through all our options with us, and he never pressured us to purchase anything or hurried us to make a decision. We felt all along that he was more concerned with making sure we found the best fit for us, and was less concerned with whether or not he was going to make the sale. He and his team were wonderful, and worked long and hard to put us in the vehicle that was right for us, and right for our budget. Brian, and Bruce the GM, were able to give us a really fair trade in on our car, making it possible for us to make the purchase in the first place. And Doug was really great at working out all the loan details for us, and putting together a payment plan that worked for us. What a great team! We were happy with the experience, and very happy with our new vehicle (a 2013 pre-owned BMW X3).