BMW of Rochester Hills
Shelby Charter Twp, MI
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1,366 Reviews of BMW of Rochester Hills
I purchased a new BMW (Bavarian BMW) as an out of state (CA) buyer. Overall this was a positive experience and I would recommend to others. (CA) buyer. Overall this was a positive experience and I would recommend to others. More
Had an excellent buying experience at Bavarian BMW thank to Richard. He not only takes the time to get to know his clients, he also makes sure you see all options available, so you are confident in your fin to Richard. He not only takes the time to get to know his clients, he also makes sure you see all options available, so you are confident in your final decision. I would highly recommend Bavarian BMW and the service that Richard Bell personally provides! More
Bavarian BMW has again made buying and/or leasing a car an enjoyable and relaxing experience. Erick Grabruck and Jeff(service) are super to work with and responsive to my needs which is why I was happy to an enjoyable and relaxing experience. Erick Grabruck and Jeff(service) are super to work with and responsive to my needs which is why I was happy to purchase my previous leased vehicle and continue driving a BMW. Thanks!! More
I've purchased and or leased various vehicles from Bavarian numerous times and they have always been able to get me into the vehicle I wanted and at the price i needed to reach. Frank did an excellen Bavarian numerous times and they have always been able to get me into the vehicle I wanted and at the price i needed to reach. Frank did an excellent job of yet once again getting into what I was looking for and at the price i needed to be at. Service has always been a smooth and seamless process that is when I actually needed it. Usually it was only for scheduled maintenance More
After much research and looking, my wife decided she wanted BMW X1. Being a new model we were expecting to have to buy new for the popular color (Valencia Orange) and equipment how we wanted. Erick foun wanted BMW X1. Being a new model we were expecting to have to buy new for the popular color (Valencia Orange) and equipment how we wanted. Erick found us a dealer loan vehicle, just coming up for sale, equipped close to what we wanted at a very reasonable price. There was never a push to buy new over used and the whole experience was handled quickly and professionally. Thanks Erick and the staff at Bavarian BMW. More
Overall great experience. Friendly at every encounter. Did his best to find the right car and price for me, the end goal was not perfect but close. Hope to do business with Bavarian BMW again in future Did his best to find the right car and price for me, the end goal was not perfect but close. Hope to do business with Bavarian BMW again in future More
Everyone at the dealership was very friendly, especially Mr. Bell, great customer service, they accepted my car as a trade in with no issues and took care of my loan with the bank without any effort on my p Mr. Bell, great customer service, they accepted my car as a trade in with no issues and took care of my loan with the bank without any effort on my part. They even sent me a letter so that I can register my car in a different state when they knew I was moving before I even realized I needed it. More
Great service, very responsive, great price. What else could you ask for? I would definately recommend working with Bavarian BMW. All of my expectations were met so I will return in the future. could you ask for? I would definately recommend working with Bavarian BMW. All of my expectations were met so I will return in the future. More
I spent a lot of time researching which new vehicle I wanted that would be the best for my situation. Additionally, I travel for work much of the time, so my availability was very limited. I worked wit wanted that would be the best for my situation. Additionally, I travel for work much of the time, so my availability was very limited. I worked with Richard Bell who was extremely friendly, knowledgeable, and there were no "pressure sales" behaviors. He acted as a guide through the process and even indicated some competing vehicles that I should test drive to compare. Richard accommodated my schedule challenges and provided me great service in a responsive manner. This was truly a top notch experience and I remain completely satisfied with the results. More
Erick at Bavarian BMW always returned my calls quickly. Despite this being a long distance car buying experience, it was the most competitive sales offer, the best customer service experience and the easie Despite this being a long distance car buying experience, it was the most competitive sales offer, the best customer service experience and the easiest vehicle purchase my wife or I have ever experienced. After Erick offered me a very reasonable sales price, we drove twelve hours to buy the car. He had all the paperwork prepared and was very professional. We made the purchase in twenty minutes. He even stayed after normal business hours because we were a little late due to Detroit area traffic. The car was immaculate and as advertised. Everything went so smoothly that we only needed three hours of rest at the hotel before leaving to go back. More