
BMW of Rochester Hills
Shelby Charter Twp, MI

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1,370 Reviews of BMW of Rochester Hills
BMW X4 Purchase Working with David was a treat. He did an awesome job helping us with the selection and purchase. In particular, we appreciated his patience, enthus Working with David was a treat. He did an awesome job helping us with the selection and purchase. In particular, we appreciated his patience, enthusiasm, and care in thoroughly and thoughtfully answering our questions (of which there were many, some requiring a good bit of work his part.) Many dealers advertise a "family" experience, but that was exactly how it was with David. More

Another Great Experience!!! Another great experience at BMW of Rochester Hills! This is my third BWM lease in a row and I keep going back to the same place! My salesperson Sam Another great experience at BMW of Rochester Hills! This is my third BWM lease in a row and I keep going back to the same place! My salesperson Sam always has my best interest in mind and recommends the car that is perfect for me. The people a this dealership actually care about their customers! The finance manager Dave is always on top of things closing the deal and makes the process smooth. The sales manager Matthew is always available to answer questions and get me the best price possible. Eric Lang made my lease turn in very smooth. The general manager Wayne is constantly improving the sales experience and putting their customers first. It is very clear that the owner Eitel is passionate about his products and wants each customer to be 100% happy every time they walk through the door. Would not go anywhere else! More

Best Client Advisor Sammi Naoum This is my 5th car from Sammi Naoum, thank you for a great 12 year family/client relationship, with many more to come! Thank you to Matt, Eric, Dav This is my 5th car from Sammi Naoum, thank you for a great 12 year family/client relationship, with many more to come! Thank you to Matt, Eric, David and Mike for the great service as well! Dana Antoun More
New Purchase I recently picked up my third vehicle from BMW of Rochester Hills. This is a great facility especially the service department. I worked with Tonya Mu I recently picked up my third vehicle from BMW of Rochester Hills. This is a great facility especially the service department. I worked with Tonya Murray this time and would highly recommend her. This was a very easy relaxed experience and everything was taken care of in a timely fashion. Even if they weren't 2 miles from my house, I would still be a customer. More
Excellent Experience I recently purchased a CPO BMW from Erick Grabruck at BMW of Rochester Hills. The experience was great and I will definitely be back again for my nex I recently purchased a CPO BMW from Erick Grabruck at BMW of Rochester Hills. The experience was great and I will definitely be back again for my next car. The purchase process efficient and enjoyable. The dealership is immaculate and I felt like a valued customer as soon as I arrived. When the car was ready, Erick explained all the key features of the car, service, and CPO benefits. Could not have been a better experience! More
Great Experience Dave Griffin was extremely helpful in finding a car that fit my and my family's needs. He's very knowledgeable about all of the features of the car an Dave Griffin was extremely helpful in finding a car that fit my and my family's needs. He's very knowledgeable about all of the features of the car and the differences you may experience between different models. I will be going back to see Dave for my next BMW. More
Postiive We have a very unique situation and Frank made it simple and was very accommodating to our needs. The team has was consultative about additional servi We have a very unique situation and Frank made it simple and was very accommodating to our needs. The team has was consultative about additional service available and not pushy making the process very positive. More
Our experience was exceptional - Thank you Dave Griffin! I was not expecting to have to buy a new car this month, but when mine had to be towed, I knew it was time! Dave Griffin was a huge help! He made th I was not expecting to have to buy a new car this month, but when mine had to be towed, I knew it was time! Dave Griffin was a huge help! He made the experience great, and the process was very smooth. At pick-up, Dave thoroughly explained all of the technology in such a way that it was not overwhelming! Absolutely love my new 2017 X3! More

Sammi is the BEST! Sammi Naoum and his team made my buying choice easy and my purchase experience painless. I will recommend everyone I know to buy their next BMW from Sammi Naoum and his team made my buying choice easy and my purchase experience painless. I will recommend everyone I know to buy their next BMW from your Rochester store -- and talk to Sammi! More

Great Experience Sami was our sales consultant and he was extremely helpful which made our buying experience easy and enjoyable. Sami took time out to set up the BMW a Sami was our sales consultant and he was extremely helpful which made our buying experience easy and enjoyable. Sami took time out to set up the BMW app. on my phone and showed me the options to the car. More