BMW of Rochester Hills

Excellent service with good customerbinteraction by Ilya. Little waiting time. Friendly staff in service. Car returned very clean, good amenities, great coffee. Good loaner service. Little waiting time. Friendly staff in service. Car returned very clean, good amenities, great coffee. Good loaner service. More

Very helpful with excellent service. Explained in great detail what was exactly wrong with my breaking system. Provided good advice. Even looked for a coupon for me. Greatly appreciated. detail what was exactly wrong with my breaking system. Provided good advice. Even looked for a coupon for me. Greatly appreciated. More

Ilya Berkovich was very helpful during my visit. I had Brake rotor issue, I called him and He made Service schedule so easy and convenient for me. Extremely satisfied from my car work. Brake rotor issue, I called him and He made Service schedule so easy and convenient for me. Extremely satisfied from my car work. More

They Always take great care of me and my vehicles. They take the time for any concerns and address them as needed. Best place to buy and service your BMW. take the time for any concerns and address them as needed. Best place to buy and service your BMW. More

Great service as always!! Ilya made it easy as always and was a pleasure to work with. I have been using this dealership since 2003. and was a pleasure to work with. I have been using this dealership since 2003. More

Wonderful, fast and painless experience working Ilya. Since his return to BMW and with new updates to the the service department, I have noticed a difference in the quality of service at this BMW dealers Since his return to BMW and with new updates to the the service department, I have noticed a difference in the quality of service at this BMW dealership. I drive a BMW because the service department is so great. More

I like this dealer because it’s all business. No playing games. Ben is a good service tech. Always keeps me updated and informed good job all around 👍🏼👍🏼 games. Ben is a good service tech. Always keeps me updated and informed good job all around 👍🏼👍🏼 More

Impeccable service from Illya anytime maintenance is due for my vehicle. He’s a straight shooter and very proactive with follow up. Andrew Holt (tech) always does an outstanding job with the mechanics of my for my vehicle. He’s a straight shooter and very proactive with follow up. Andrew Holt (tech) always does an outstanding job with the mechanics of my vehicle and making sure I’m back on the road safely. Whenever leaving my vehicle for more than a few hours, I deal with Benedikt Nikola, loaner vehicle specialist, who makes sure I get back on the road to continue my day. More

My Client Advisor (Kyle Fraser) was professional, very responsive, and a pleasure to work with. He made the process of leasing my first BMW a smooth one and I look forward to working with him again in the responsive, and a pleasure to work with. He made the process of leasing my first BMW a smooth one and I look forward to working with him again in the future. More

Small water leak in roof and service reacted immediately, suggesting I bring I vehicle that same day and provided a free loaner. I was out the door within 15 minutes and they called back the next morning wi suggesting I bring I vehicle that same day and provided a free loaner. I was out the door within 15 minutes and they called back the next morning with car fixed 199%. Also washed the car, as always More