
BMW of Rochester Hills
Shelby Charter Twp, MI

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1,370 Reviews of BMW of Rochester Hills
Outstanding Dealership I would highly recommend asking for salesman Brad Paris. Extremely professional, knowledgeable and attentive. Very easy, smooth transaction which is w I would highly recommend asking for salesman Brad Paris. Extremely professional, knowledgeable and attentive. Very easy, smooth transaction which is why I ended up buying my car from Brad. He was no-nonsense and down to earth. I am a first time customer: I made my first call to the dealership on my way home from work on October 31 and picked up my new X1 the very next morning! It doesn't get much better than that! Thank you Brad and Staff for your excellent customer service! More
BMW M235I David Griffin is a fantastic salesman. He made purchasing my very first BMW a rewarding experience. He's thorough, kind, and extremely knowledgeable. David Griffin is a fantastic salesman. He made purchasing my very first BMW a rewarding experience. He's thorough, kind, and extremely knowledgeable. We highly recommend him! More
Leased 2016 X328d Professionalism and friendliness are evident in all staff members. Service garage is pristine. Sales staff are helpful, knowledgeable and unpretenti Professionalism and friendliness are evident in all staff members. Service garage is pristine. Sales staff are helpful, knowledgeable and unpretentious. Most important to me is that I never felt pressured. More
Oustanding! Friendly and Knowledgeable We live in the Finger Lakes Region of upstate New York, so purchasing a vehicle (535d) that is located at a dealership over 400 miles from home isn't We live in the Finger Lakes Region of upstate New York, so purchasing a vehicle (535d) that is located at a dealership over 400 miles from home isn't exactly the same as going to your local dealership. Frank understands this and was simply great about answering all our questions about the car. Based on his responses and information about the car that was posted on Cars.com, we placed a credit card deposit at the end of our first phone call with Frank. Then Frank communicated every detail to us and helped work us thru the entire process so when we arrived to pick up the car, everything was set and ready to go. Frank demonstrated all the features of the car, even hooked our phone up to the Bluetooth. Bottom line - anybody I talk to locally who is looking to buy a new or used bimmer; I'm telling them to give Frank a call. Even though he is over 400 miles away I know it will be worth it and you will be treated right. More

5th bmw car Me and my family have been dealing with Sammi Naoum for the past five BMWs excellent service great guy always there for you highly recommend Him. Th Me and my family have been dealing with Sammi Naoum for the past five BMWs excellent service great guy always there for you highly recommend Him. The dealership has also totally remodeled it looks great. More

Great Dealing with Sammie Again This is my fifth deal with Sammie in the last few years. He's always fair and professional, with exceptional service. He's a pleasure to work with. This is my fifth deal with Sammie in the last few years. He's always fair and professional, with exceptional service. He's a pleasure to work with. More
No Complaints! I just got a BMW 320i and David was helpful every step of the way! Made sure I was comfortable in it before I left, as well as showed me a lot of the I just got a BMW 320i and David was helpful every step of the way! Made sure I was comfortable in it before I left, as well as showed me a lot of the features in the car. More
Excellent! Dave Griffin really is an exemplary sales person as I can attest having shopped various BMW dealerships across the USA east of the Mississippi before Dave Griffin really is an exemplary sales person as I can attest having shopped various BMW dealerships across the USA east of the Mississippi before deciding to work with him! Dave was thorough, extremely helpful and professional throughout my new 328x lease selection. On a scale of 1 to ten, Dave Griffin warrants a 12! I also give kudos to Rochester Hills "Genius", Jonathan Griffin, though I understand the two are not related. While this dealership is not particularly convenient to my new Michigan home, if I need service when in Michigan I'll certainly consider making the trek as I liked the way the general manager, Wayne Youngblood, and the service staff I saw interacted with me and with other clients. More
Excellent Service I got absolutely superb service when I got my 435 xi convertible. David Griffin was extremely helpful in getting me exactly the car that I was looking I got absolutely superb service when I got my 435 xi convertible. David Griffin was extremely helpful in getting me exactly the car that I was looking for as trade from another dealership. Everything went smooth and quickly. I could not ask for a better experience. More
Excellent! I have another BMW dealership right down the street from where we live but i prefer to go to the Rochester location for the increased customer servic I have another BMW dealership right down the street from where we live but i prefer to go to the Rochester location for the increased customer service. More