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BMW of Rockville - Service Center

Rockville, MD

4.6
622 Reviews

622 Reviews of BMW of Rockville - Service Center

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June 21, 2025

Very thankful for Scott and the entire Service team . My husband and I have been coming here for more than ten years More

by tinasilviale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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June 20, 2025

Nelson and all of the staff at BMW Rockville did a fantastic job servicing my vehicle. I highly recommend using their service department for all you service needs. More

by sbenfield1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
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June 19, 2025

Excellent and attentive service. The service professional always takes time to explain the issues and the best resolution. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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June 18, 2025

Jarred is always honest and helpful with my X7. I have been working with him for 4 years. More

by manddMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Brown
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Jun 20, 2025 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2025

Excellent environment and excellent customer service. Very responsive to customer needs and requests. Exceeded my expectations. More

by nyfosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jun 10, 2025 -

BMW of Rockville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2025

Excellent customer service and communication. They are always available to help whenever needed. I will only use BMW of Rockville. More

by rosse4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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May 27, 2025 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2025

When compared with other BMW dealership experiences, this one was really well organized. Their prompt service saved me a great deal of time. I walked through what needed to be done, was provided an estimate More

by 05tartan10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Smit
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May 27, 2025 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2025

Great service and great customer support. I would definitely recommend serving you vehicle in this dealership. More

by Julio Carrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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May 18, 2025 -

BMW of Rockville responded

Thanks so much for the warm recommendation of the team here at BMW of Rockville. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2025

Great keep up the good work. As always Eric Clark takes care of my car. More

by rschefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Clark
Report | Print
May 18, 2025 -

BMW of Rockville responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Rockville. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2025

Great service and always kept me informed of the repairs. Especially like the video that directly shows the broken plastic clip, underneath the vehicle that needed to be repaired. More

by brownjeffreym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Rodrigues
Report | Print
May 14, 2025 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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