BMW of Rockville - Service Center

Outstanding service. All on time and impeccably done . Priciest than I thought but worth it. All on time and impeccably done . Priciest than I thought but worth it. More

Mr. Ali Souley is my forever go-to Service Advisor. He is trusted, reliable and maintains a positive relationship between BMW of Rockville Service and this customer. Though he is a busy Advisor, Mr. Souley e trusted, reliable and maintains a positive relationship between BMW of Rockville Service and this customer. Though he is a busy Advisor, Mr. Souley enables me to feel assured that quality service of my auto is priority on his schedule. He takes the extra step to ensure that I am totally satisfied and will return to BMW of Rockville for service. More

Despite my warranty not covering a cosmetic issue, they did the job at no cost and made sure to manage every step of the process. Great service when you get the right person. did the job at no cost and made sure to manage every step of the process. Great service when you get the right person. More

They are responsive, proactive and always fully explain the services provided and provide recommendations for preventative maintenance. I bought my car from this dealer and continue to have it maintained o the services provided and provide recommendations for preventative maintenance. I bought my car from this dealer and continue to have it maintained on a regular basis. The continuity makes a difference and I appreciate their great customer service. More

My last visit was 3-4 years ago but my recent visit on 11/21, I was Impressed with their latest renovations, new management, honest and professional customer service by their employees. Thank you and keep 11/21, I was Impressed with their latest renovations, new management, honest and professional customer service by their employees. Thank you and keep up the great work! More

Great Service! As Always I want to take the time to thank Matt and JC for their great work and people skills I always feel appreciate it every time I come to get my As Always I want to take the time to thank Matt and JC for their great work and people skills I always feel appreciate it every time I come to get my car service for oil changes or any type of business, I always feel welcome by the staff. Special thanks to Alwyn numero UNO salesman in my book. I have the most respect and are very grateful for the way they treated me. Thank you! More

Great service. I have no complaints. It was fast and speedy. Thanks a lot . Z I have no complaints. It was fast and speedy. Thanks a lot . Z More

Service advisor was good, they needed to be reminded to vacuum and clean the car which has been standard at other bmw dealerships I’ve been to. They also didn’t vacuum the trunk which was a little disappoi vacuum and clean the car which has been standard at other bmw dealerships I’ve been to. They also didn’t vacuum the trunk which was a little disappointing. More

Good communication from sales through service. I was happy to get a loaner car without waiting I was happy to get a loaner car without waiting More

Joel, advisor was excellent, cordial and efficient. Loaner car service was good and fast. Good work. Loaner car service was good and fast. Good work. More