BMW of Rockville - Service Center

Jarrod is the reason that we went back to Rockville BMW- HE IS THE BEST!! HE IS THE BEST!! More

Efficient and fast service. I appreciate that my service advisor took the time to listen to my concerns. I appreciate that my service advisor took the time to listen to my concerns. More

On time and efficient. Good communication. Easy to make appointment for service. Good turnaround to service the vehicle. Good communication. Easy to make appointment for service. Good turnaround to service the vehicle. More

Great service! The wait was almost nothing. They returned the car pretty quick. I would most certain come back! Joel is amazing! The wait was almost nothing. They returned the car pretty quick. I would most certain come back! Joel is amazing! More

Reliable. Predictable. Clean. Excellent wait area. Clean restrooms. Keeps customers informed of wait times. Makes loaner cars available. Polite. Friendly. Pays Predictable. Clean. Excellent wait area. Clean restrooms. Keeps customers informed of wait times. Makes loaner cars available. Polite. Friendly. Pays attention to customers. The best!! More

William was a great customer service. It was a pleasure to work with and he surprise by speaking fluent Spanish. Share videos and text me and call me kneeing posted about the work. Thank It was a pleasure to work with and he surprise by speaking fluent Spanish. Share videos and text me and call me kneeing posted about the work. Thank you! More

Very organized. Zachary was courteous, thorough, and he communicated effectively. Great initial experience. Thank you. Zachary was courteous, thorough, and he communicated effectively. Great initial experience. Thank you. More

Excellent service advisor total professional Car service carried out professionally and on time to my total satisfaction service carried out professionally and on time to my total satisfaction More

Efficient, helpful and great communication from booking appointment to picking up my car!! Was greeted when I drove in to drop off my car. My advisor, Juan, was very informative and explained everything. appointment to picking up my car!! Was greeted when I drove in to drop off my car. My advisor, Juan, was very informative and explained everything. He called me a Lyft, very nice. Called to let me know what the technicians had found. Received a text my car was ready and the text even included a link to pay. When I got to the dealership, my car was brought down immediately sparking clean inside and out!! More

Jaime organized the scheduling and execution of the work related to recall and repair on my car. related to recall and repair on my car. More