BMW of Rockville - Service Center
Rockville, MD
615 Reviews of BMW of Rockville - Service Center
Friendly, professional and quick and efficient service. Joy was able to schedule me the morning after I called. Nice new facility. And they cleaned the car inside and out - bonus! Joy was able to schedule me the morning after I called. Nice new facility. And they cleaned the car inside and out - bonus! More
Excellent experience at BMW Rockville. Jared Brown is the best - professional and knowledgeable. My car was ready exactly when promised. The new facility is really good too. best - professional and knowledgeable. My car was ready exactly when promised. The new facility is really good too. More
Great service by everyone, JC Rodriguez especially. Explained what I needed fixed and the importance of each problem. The new place looks great and very practical. I wish it was less expensive but I Explained what I needed fixed and the importance of each problem. The new place looks great and very practical. I wish it was less expensive but I will pay as long as I am not being cheated. More
I took my car in for service because the key fobs were not always being recognized by the car. Russell Wickham is my service writer and always provides me with superior service, and he provides a free lo not always being recognized by the car. Russell Wickham is my service writer and always provides me with superior service, and he provides a free loaner car if needed. The technician reprogrammed the fobs and everything is working well. More
Excellent job, Everyone takes precaution during the Excellent job, Everyone takes precaution during the Pandemic, also they are working on a schedule. I'm very pleased today visiting BMW Rockville! It Excellent job, Everyone takes precaution during the Pandemic, also they are working on a schedule. I'm very pleased today visiting BMW Rockville! It will recommend !! More
Ali souley was very professional and help me get my vehicle all the service it needed. I will always go back to him if I need my vehicle serviced vehicle all the service it needed. I will always go back to him if I need my vehicle serviced More
Terrific service today. Felt like a VIP ay the new BMW of Rockville. Everything perfect. Highly recommended for customer service and expertise in BMW. Kudos Rockville. Everything perfect. Highly recommended for customer service and expertise in BMW. Kudos More
Great customer service and friendly atmosphere. Upon leaving car for service noticed extra key possibly missing in vehicle. I asked service advisor if he could check inside car to see. He politely agree leaving car for service noticed extra key possibly missing in vehicle. I asked service advisor if he could check inside car to see. He politely agreed and found the key in between seat rails. Thanks again. More
Chelsea Django BMW of Rockville service was outstanding. I felt comfortable and welcome and the service on my car was most excellent. They were even just doing a recall to which I was notified and kept in t I felt comfortable and welcome and the service on my car was most excellent. They were even just doing a recall to which I was notified and kept in touch by text. I will be back thanks! Oran Woolcock More