BMW of Rockville - Service Center

My service visit to BMW of Rockville was fantastic. I was greeted and walked to my service advisor (Joy Chilcoat) quickly upon arrival. Joy was exceptional in explaining the service that would be perfor was greeted and walked to my service advisor (Joy Chilcoat) quickly upon arrival. Joy was exceptional in explaining the service that would be performed and arranged a loaner car for me. Returning the loaner was easy and I was walked to the cashier since I was unfamiliar with the new BMW of Rockville center. My car was returned to me washed and sanitized. I would recommend BMW of Rockville to anyone looking for BMW service and sales. More

Fast, efficient service! Literally 27 hr turn around!! Ali was a fantastic advisor! My Diesel X5 is running perfect! I’m completely satisfied with my service at BMW Rockville! Ali was a fantastic advisor! My Diesel X5 is running perfect! I’m completely satisfied with my service at BMW Rockville! More

Great Sales and service departments. They are very knowledgable and freindly and will do everything to help you out behond their work. I would deffenetly recommend. knowledgable and freindly and will do everything to help you out behond their work. I would deffenetly recommend. More

Friendly, professional and quick and efficient service. Joy was able to schedule me the morning after I called. Nice new facility. And they cleaned the car inside and out - bonus! Joy was able to schedule me the morning after I called. Nice new facility. And they cleaned the car inside and out - bonus! More

This dealer does not keep their word when it comes to price matching. They will play the game to not to price match the services. price matching. They will play the game to not to price match the services. More

Great service by everyone, JC Rodriguez especially. Explained what I needed fixed and the importance of each problem. The new place looks great and very practical. I wish it was less expensive but I Explained what I needed fixed and the importance of each problem. The new place looks great and very practical. I wish it was less expensive but I will pay as long as I am not being cheated. More

I took my car in for service because the key fobs were not always being recognized by the car. Russell Wickham is my service writer and always provides me with superior service, and he provides a free lo not always being recognized by the car. Russell Wickham is my service writer and always provides me with superior service, and he provides a free loaner car if needed. The technician reprogrammed the fobs and everything is working well. More

Excellent job, Everyone takes precaution during the Excellent job, Everyone takes precaution during the Pandemic, also they are working on a schedule. I'm very pleased today visiting BMW Rockville! It Excellent job, Everyone takes precaution during the Pandemic, also they are working on a schedule. I'm very pleased today visiting BMW Rockville! It will recommend !! More

Ali souley was very professional and help me get my vehicle all the service it needed. I will always go back to him if I need my vehicle serviced vehicle all the service it needed. I will always go back to him if I need my vehicle serviced More