BMW of Rockville - Service Center

Terrific service today. Felt like a VIP ay the new BMW of Rockville. Everything perfect. Highly recommended for customer service and expertise in BMW. Kudos Rockville. Everything perfect. Highly recommended for customer service and expertise in BMW. Kudos More

Great customer service and friendly atmosphere. Upon leaving car for service noticed extra key possibly missing in vehicle. I asked service advisor if he could check inside car to see. He politely agree leaving car for service noticed extra key possibly missing in vehicle. I asked service advisor if he could check inside car to see. He politely agreed and found the key in between seat rails. Thanks again. More

Chelsea Django BMW of Rockville service was outstanding. I felt comfortable and welcome and the service on my car was most excellent. They were even just doing a recall to which I was notified and kept in t I felt comfortable and welcome and the service on my car was most excellent. They were even just doing a recall to which I was notified and kept in touch by text. I will be back thanks! Oran Woolcock More

Quick, courteous and efficient, included a car wash and then a short video of the vehicle whilst it was being serviced. All round, great work then a short video of the vehicle whilst it was being serviced. All round, great work More

Service was done faster than expected. My service adviser, Jared, was courteous and helpful. Identified some additional problems with the car, and pricing was reasonable. adviser, Jared, was courteous and helpful. Identified some additional problems with the car, and pricing was reasonable. More

I have been using BMW Rockville for 15 years (purchase and servicing) and the new facilities and service are excellent. And it’s very nice to come home with a clean car! and servicing) and the new facilities and service are excellent. And it’s very nice to come home with a clean car! More

Great service department, from the service manager to the service tech. This was the best experience I've ever had at a dealership.I'm going to be a customer for life. Thanks service tech. This was the best experience I've ever had at a dealership.I'm going to be a customer for life. Thanks More

Great service from Joy Chillcoat at BMW of Rockville. I had routine maintenance performed and it was easy to schedule an appointment and have the work done. had routine maintenance performed and it was easy to schedule an appointment and have the work done. More

Thanks so much JC Rodriguez appreciate your great services in the last 8 years !!! Super helpful services very courteous attentive always in contact given updates services in the last 8 years !!! Super helpful services very courteous attentive always in contact given updates More

The new building is great and the service department is very modern and efficient. My car was finished before the estimated time. Great service if not a bit expensive, but not so expensive that I'll take very modern and efficient. My car was finished before the estimated time. Great service if not a bit expensive, but not so expensive that I'll take my car elsewhere. More