BMW of Rockville - Service Center

The entire service was quick and well done- Joy was outstanding !!! - Her attention to details, kindness, knowledge and sincere attention to represent professional behavior is exemplary. outstanding !!! - Her attention to details, kindness, knowledge and sincere attention to represent professional behavior is exemplary. More

Joy Chilcoat was a pleasure to work with. I did not have to wait at any point in this service and every issue was clearly explained. I appreciate productie use internet and texting. to wait at any point in this service and every issue was clearly explained. I appreciate productie use internet and texting. More

Joy was thorough, helpful, friendly and had good follow-up. I appreciated her explaining in detail the status of my vehicles brakes etc... and in noticing a few items that they could adjust while th follow-up. I appreciated her explaining in detail the status of my vehicles brakes etc... and in noticing a few items that they could adjust while there for annual service. Thank you! More

BMW Rockville is the premier BMW dealer in the Washington area. I have bought and serviced my BMW vehicles there for more than 25 years. area. I have bought and serviced my BMW vehicles there for more than 25 years. More

Service was quick and professional, I bought the car I wanted for quite a while out of state and brought it in for an inspection. They had plenty of availability and made the process incredibly simple. wanted for quite a while out of state and brought it in for an inspection. They had plenty of availability and made the process incredibly simple. More

Chelsea Django was very helpful and assisted me and my car!!! All good in new building and under current COVID 19 pandemic conditions in Rockville car!!! All good in new building and under current COVID 19 pandemic conditions in Rockville More

The service advisor, Jeff Doss, was friendly , courteous, professional and very helpful with good advice and information on maintenance of my vehicle. They provided excellent diagnosis and workmanship for professional and very helpful with good advice and information on maintenance of my vehicle. They provided excellent diagnosis and workmanship for the repairs More

Very nice staff & professional; the new BMW facility is awesome; very quick in processing loaner car & bringing the car to the customer; Great service support! awesome; very quick in processing loaner car & bringing the car to the customer; Great service support! More

Outstanding Service team at BMW Rockville! Thanks to Outstanding Service team at BMW Rockville! Thanks to Service Advisor Jarred B. who has always been able to accommodate my vehicle even on short no Outstanding Service team at BMW Rockville! Thanks to Service Advisor Jarred B. who has always been able to accommodate my vehicle even on short notice. Great professionalism, knowledgeable team and prompt service! Thanks Scott for being patient on the test drive as we try to “diagnose” the noise, and William for the inspection video …what a great addition to the already exceptional service at BMW of Rockville. Highly recommend. Keep up the great work 👍🏼👍🏼 More