BMW of Rockville - Service Center

My service provider was Eli very professional and informative.. let me know what was wrong and how much it would cost and how much time. informative.. let me know what was wrong and how much it would cost and how much time. More

Fast and courteous service! Russell was very friendly and helpful and was able to get me out the door quickly and without issue. My car was also ready when I arrived so I didn’t have to wait long. helpful and was able to get me out the door quickly and without issue. My car was also ready when I arrived so I didn’t have to wait long. More

As great as a bmw dealership should be. Very happy they have taken care of me twice, honored the warranty and the car runs great so what more can i ask for have taken care of me twice, honored the warranty and the car runs great so what more can i ask for More

Great service. Alwyn Ali and Ronald Stewart are true professionals. Great dealership from sales to service. I wouldn’t go anywhere else. Thank you so much for another great experience! Had to have my professionals. Great dealership from sales to service. I wouldn’t go anywhere else. Thank you so much for another great experience! Had to have my X5 serviced today an Ron took good care of me as always! Thanks Ron! -Mike More

Thanks to my service advisor, Joy, my service experience was seamless, painless and excellent. My car was completed well within the expected time. Thanks Joy! was seamless, painless and excellent. My car was completed well within the expected time. Thanks Joy! More

The service was excellent, expeditious and there was no pressure to do anything that wasn’t yet needed. Will come back to service my car here. pressure to do anything that wasn’t yet needed. Will come back to service my car here. More

Excellent, efficient service. Great communication and responsive Awesome service department . Diagnosed problem and took all steps to address likely cause of issue Would absolutely have them serv responsive Awesome service department . Diagnosed problem and took all steps to address likely cause of issue Would absolutely have them service vehicle again More

Prior to servicing my BMW I dreaded going into service my vehicle. When I went to Rockville service department it was very different Joy is always smiling & ready to help you. vehicle. When I went to Rockville service department it was very different Joy is always smiling & ready to help you. More

excellent service advisor. Joy is very professional and always goes the extra mile to help solve the issues. It’s always a very pleasant experience to deal with her. always goes the extra mile to help solve the issues. It’s always a very pleasant experience to deal with her. More

Service was excellent. They had me on and out in under 15 minutes with a loaner car. Contacted me when work was finished. Very satisfied minutes with a loaner car. Contacted me when work was finished. Very satisfied More