BMW of Rockville - Service Center

Always a great experience when visiting the BMW of Rockville Service Center. The team of professionals are extremely knowledgeable and make customer service their first priority. My service rep, Joy C Rockville Service Center. The team of professionals are extremely knowledgeable and make customer service their first priority. My service rep, Joy Chilcoat went above and beyond to assist and provide me information for my future services. She's the best! Mark Guant also assisted with my service visit. More

Our service advisor always stays in contact and the service has always been efficient. This visit required a fix of a strange issue. Problem was identified, parts ordered and service completed in a ver service has always been efficient. This visit required a fix of a strange issue. Problem was identified, parts ordered and service completed in a very reasonable amount of time. More

Joy really knows her stuff. Took my car for a test drive and quickly diagnosed the problem. She’s an asset to your company. You should give her a raise! and quickly diagnosed the problem. She’s an asset to your company. You should give her a raise! More

OLD CARS WELCOME I recently bought an older BMW, I needed to have the essential fluids changed and I wanted it done correctly without worry was the right fluids used. I recently bought an older BMW, I needed to have the essential fluids changed and I wanted it done correctly without worry was the right fluids used. Called the senior advisor D' Angelo Cates if I could bring it in and drop it off, told me to bring it in, the fluids were changed and I was alerted to some serious but small items that needed attention PRONTO. BMW of Rockville, got the parts for a 23 year old car and was fixed in two days. More

Good and fast but admittedly disappointed that garbage was left in my car post service... expect that stuff to be removed before handing the car back to me... was left in my car post service... expect that stuff to be removed before handing the car back to me... More

Always quality service. My 328i still runs like it is brand new. Great value from Rockville BMW. Thanks to D’Angelo and team for their service. brand new. Great value from Rockville BMW. Thanks to D’Angelo and team for their service. More

The service at BMW Rockville was fine today for my replacement tire. My service advisor, Russell is, as always, the best. Lyft service worked well. replacement tire. My service advisor, Russell is, as always, the best. Lyft service worked well. More

Happy customer The reception was great; the person listened carefully to what I said; the car was ready an hour early. What could be better than this outcome The reception was great; the person listened carefully to what I said; the car was ready an hour early. What could be better than this outcome More