BMW of Rockville - Service Center

This is my first routine service on this lease (which is my 3rd consecutive 3 Series BMW leased from VOB -- now BMW of Rockville). Everything from the reminder that prompted me to call, to the appointment, my 3rd consecutive 3 Series BMW leased from VOB -- now BMW of Rockville). Everything from the reminder that prompted me to call, to the appointment, drop-off and speedy checkout represented the best in customer care. Professional through and through. The sales experience and service experiences (minimal though they are) are among the top reasons I keep coming back to this dealer for my new cars. More

This is a great dealership. My family has been buying cars from VOB and now BMW of Rockville for almost 15 years. We have been working with Jeff Doss for about three years now and he is great to work wi cars from VOB and now BMW of Rockville for almost 15 years. We have been working with Jeff Doss for about three years now and he is great to work with. He is extremely knowledgeable and is very responsive whenever we have a question. I have dealt with many service advisors in the past and he is def. one of the best. The cars are only as good as the service and Jeff has def. made it a very enjoyable experience and I look forward to many more great years of service ahead. More