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BMW of Roseville

Roseville, CA

4.7
714 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 714 reviews

January 05, 2023

It was a great experience working with Pete. Everything went smooth. We got the x5 we wanted. Thanks! More

by Bere75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete
Jan 09, 2023 -

BMW of Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 01, 2023

So far the work done is good but I feel I was overcharged for labor costs More

by hoppysheba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 05, 2023 -

BMW of Roseville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 01, 2023

The faulty part in my car was dealt with in a professional and fast manner. I saw the cooperation of the service worker and the facilitation of my task. I thank them for being happy with this ser More

by Ali Alaraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Rob sales manager
Jan 05, 2023 -

BMW of Roseville responded

Hi Ali, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 01, 2023

Laura is fantastic and she really does make the extra effort to ensure her service clients are taken care of. We have had great experience with BMW Roseville. More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Jan 05, 2023 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

December 31, 2022

The website had a coupon on oil change, but when i got there they stated it wasn't for any M vehicles which they could have easily stated on the coupon the exclusions. Anyways they were nice to provide me More

by Jch23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 04, 2023 -

BMW of Roseville responded

Hi, we appreciate you taking the time to respond. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (916) 790-1990 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

December 30, 2022

I rate my overall appt as good. It was easy to setup my appt and pay for my invoice using the online portals. And, my service rep, Nelson, was helpful answering my questions and wal More

by April
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
Jan 03, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 30, 2022

This is our first car we have purchased from BMW of Roseville. Everyone was helpful at BMW of Roseville to make quick decision. Mr. Luis Lizarraga and other representative were humble and provide mo More

by Tarun Kumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Lizarraga
Jan 03, 2023 -

BMW of Roseville responded

Hi Tarun, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 29, 2022

It is a pleasure to deal with this Dealership. Specifically speaking their Service Advisor, Mr. Nghia Nguyen. This man responds to any concern, and makes it right. I always trust their work, and i More

by viking56977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Jan 02, 2023 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Jan 02, 2023 -

viking56977 responded

Your welcome.

December 29, 2022

Laura, in the service department sent me text messages to keep me updated on the status of our vehicle. The level of communication and professionalism was excellent. Our vehicle was returned to us washed a More

by sackingcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
December 28, 2022

Everyone was incredibly helpful at BMW of Roseville. This is my 3rd car I have purchased from this dealership and there is a reason I keep coming back. We went in the store with the intention of "lookin More

by brookea27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Gonzalez (sales), Nick Budreaux (finance)
Jan 01, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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