BMW of Roseville

Staff was professional and explained service costs. Gave options for obtaining services now and in the future Gave options for obtaining services now and in the future More

Wow! Is all I can say. I found an X7 that was amazing in every way. Our salesperson, Brandon was very helpful and an excellent communicator. We didn't do Is all I can say. I found an X7 that was amazing in every way. Our salesperson, Brandon was very helpful and an excellent communicator. We didn't do any back and forth and quickly came to a deal on both my trade in and the X7 price. All the way though closing with the finance director I never felt any pressure. I have bought over 25 cars in my lifetime and this was in my top 3 experiences! Thank you again BMW of Roseville and Autonation.!! More

James is very helpful and attentive to my issue. We got loaner car extended with gas filled due to parts ordering is needed to fix my car's issue. We got loaner car extended with gas filled due to parts ordering is needed to fix my car's issue. More

Everybody was great, especially Tory Northcross! He made the process smooth and will appreciate that! He made the process smooth and will appreciate that! More

I am very happy with the service we received during the purchase of our new X5. We just returned from our Encore visit which is a service offered after you have had the car a couple of weeks. During that v purchase of our new X5. We just returned from our Encore visit which is a service offered after you have had the car a couple of weeks. During that visit they answer any questions that may have croped up since you first drove it off the lot. In addition to taking care of the questions. They washed & filled it with gas (so visit when the tank is near empty!). So far, our experience shows this dealership & personnel to be top notch. More

Had a troublesome experience with this dealership. I had scheduled my appointment originally for another day, but they had called to reschedule me due to overbooking. When asked if I could have a loan I had scheduled my appointment originally for another day, but they had called to reschedule me due to overbooking. When asked if I could have a loaner car at least to make up for the inconvenience I was told no. Then I asked if it was okay to wait at the dealership and was also told no. The customer service on the phone was not the best. I have never had this type of experience with any bmw dealership. More

James Moon is very good at his job great customer service. He responded in seconds on text messaging and does what it takes to take care of your needs. Nicely done and and on time. service. He responded in seconds on text messaging and does what it takes to take care of your needs. Nicely done and and on time. More

Laura was very helpful and made the experience great. Love that she kept me informed! Love that she kept me informed! More

They are always great at communicating. They always provide friendly service. Prompt service. Clean environment They always provide friendly service. Prompt service. Clean environment More

Mr. James sets the bar across the board for a perfect customer experience. When I reached out with a brief inquiry, Mr. Foursmoon was responsive and highly knowledgeable. I can't thank him enough customer experience. When I reached out with a brief inquiry, Mr. Foursmoon was responsive and highly knowledgeable. I can't thank him enough More