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BMW of Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
717 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 717 reviews

June 20, 2022

My lasting experience with BMW of Roseville is receiving a phone call from finance stating that the interest rate that quoted at the purchase of my vehicle and signing documents was not going to be my actua More

by aab909
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cole
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Jun 22, 2022 -

BMW of Roseville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

June 17, 2022

Nick is a first class professional who gives a xxxx about people. You are lucky to have him. Jerome Williams More

by Williams0718
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 20, 2022 -

BMW of Roseville responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 16, 2022

They are alway a pleasure when I get my oil changed on my Alfa Romeo. Easy to schedule an appointment and they are always ready when I come. More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Chris
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Jun 17, 2022 -

BMW of Roseville responded

Hi Rachel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 16, 2022

It has a friendly service and parts department . Prices for parts and labor is a bit pricey. More

by Yong96717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Jerry
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Jun 17, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 10, 2022

Service staff (Maria and Jeff Brown) very helpful and knowledgeable. However, I waited for my scheduledervice for 6 hours only to find out my car was finished and they took another car before mine to wa More

by happyonecg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria and Jeff Brown
Report | Print
Jun 13, 2022 -

BMW of Roseville responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Roseville take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

Jun 13, 2022 -

happyonecg responded

You can help by treating all your customers the same. I chose to wait for my service because i live in placerville and dont want tonspend all my time on the road. My service rep, Jeff B, was super nice - and embarrassed. You shouldnt put your employees in that position.

June 08, 2022

Had an appointment to get service down. Took a little while for service. Had vehicle for a little over a year and need new tires. Tires really expensive. Can get them for a lot cheaper ou More

by jeckerd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot remember
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Jun 10, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2022

I have always had professional and personal attention to vehicle's service, which is very important to me and to continuing to stay with BMW.. More

by L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
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Jun 09, 2022 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

Even though they didn't sell me the car, they have done an excellent job servicing. More

by rwthomson109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
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Jun 09, 2022 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

The guy who help me is very good. Got my car early on his promise time. More

by Priscilla Calibjo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Cubberley
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Jun 09, 2022 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

Excellent repeat experience with dealership. Addressed and fixed all known issues timely and with good communication. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Foures-Moon
Report | Print
Jun 07, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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