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BMW of Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
733 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 733 reviews

June 10, 2022

Service staff (Maria and Jeff Brown) very helpful and knowledgeable. However, I waited for my scheduledervice for 6 hours only to find out my car was finished and they took another car before mine to wa More

by happyonecg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria and Jeff Brown
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Jun 13, 2022 -

BMW of Roseville responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Roseville take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

Jun 13, 2022 -

happyonecg responded

You can help by treating all your customers the same. I chose to wait for my service because i live in placerville and dont want tonspend all my time on the road. My service rep, Jeff B, was super nice - and embarrassed. You shouldnt put your employees in that position.

June 08, 2022

Had an appointment to get service down. Took a little while for service. Had vehicle for a little over a year and need new tires. Tires really expensive. Can get them for a lot cheaper ou More

by jeckerd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot remember
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Jun 10, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2022

I have always had professional and personal attention to vehicle's service, which is very important to me and to continuing to stay with BMW.. More

by L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
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Jun 09, 2022 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

Even though they didn't sell me the car, they have done an excellent job servicing. More

by rwthomson109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Report | Print
Jun 09, 2022 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

The guy who help me is very good. Got my car early on his promise time. More

by Priscilla Calibjo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Cubberley
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Jun 09, 2022 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

Excellent repeat experience with dealership. Addressed and fixed all known issues timely and with good communication. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Foures-Moon
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Jun 07, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 04, 2022

My service experience was good; however they are incredibly pricey. Oil change, and minimum service, was $850.00! More

by LisaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
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Jun 06, 2022 -

BMW of Roseville responded

Hi, we appreciate you taking the time to leave us a response, Lisa! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

Laure was available and listened to my service needs. Great to have a ride home and also to come back later that day. More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
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Jun 04, 2022 -

BMW of Roseville responded

Hi Cindy, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2022

Service was friendly, efficient and timely. The car was serviced in the time stated and was nice and clean upon pick up. Great interaction with service rep. More

by gallardas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Briwn
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Jun 02, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 01, 2022

Jeff was great he really understood my concern with my vehicle and it being taken care of properly unlike the last dealership l went to. He was also professional, upbeat and attentive. Thank you so much J More

by Jasmine P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff; Omar
Report | Print
Jun 02, 2022 -

BMW of Roseville responded

Hi Jasmine, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. Thank you so much for your feedback! We hope you have a great day!

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