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BMW of Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
712 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 712 reviews

April 19, 2022

Very helpful people in the service center got a loaner as well which was very helpful with my situation, the only reason why I do not want to give 5 stars (also thought of giving 3 stars but customer service More

by Pravin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
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Apr 23, 2022 -

BMW of Roseville responded

Hi Pravin, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (916) 790-1990. We would appreciate the chance to turn your experience around.

Apr 24, 2022 -

Pravin responded

Thanks for the response!! We will definitely be back and hopefully we will get the car wash next time.

April 18, 2022

Jeffery was very polite & great customer service. Thank you for taking care of us & my car. More

by Harninder Bains
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Apr 22, 2022 -

BMW of Roseville responded

Hello Harninder, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 18, 2022

This is my second service visit, loved it. The service was quick and good. I worked with Elizabeth and she took care of everything nicely. More

by Nanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Apr 22, 2022 -

BMW of Roseville responded

Hi Nanda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 17, 2022

Great very helpful and thorough good service. Service representative was excellent and helpful during service More

by pjmarineview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 19, 2022 -

BMW of Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

April 13, 2022

The service department is very knowledgeable and helpful with any and all parts of cars More

by Lkrfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Mahdavi
Report | Print
Apr 16, 2022 -

BMW of Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

April 12, 2022

Great Service, Advisor was very helpful and knowledgeable. Easy to make appointment and was done on time. More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Apr 14, 2022 -

BMW of Roseville responded

Hi Ali, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

Service department customer service is outstanding. Elizabeth made sure that I understood the process and kept me updated on the status of my car. More

by Cjchome93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Mahdavi
Report | Print
Apr 14, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 14, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

This was my 2nd time being serviced at this dealership and James was great both times! More

by nnocetke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Apr 14, 2022 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 09, 2022

The staff help me to get thing done, and I don't need to spend too much effort and time on the paper work, but the waiting time is long. More

by C.B.F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Mogannam
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Apr 12, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

The staff is very accommodating and professional. James Moon provided exceptional service and took the time explaining to me issues about my car. More

by drmagtibay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moon
Report | Print
Apr 12, 2022 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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