BMW of Roseville

Good service but labor rates are expensive. Wait times are reasonable and service agents are polite and patient. Wait times are reasonable and service agents are polite and patient. More

This dealership is home for all my car needs. I have been buying and servicing my BMWs with them since 2013. My last service was top notch! I recommend Roseville BMW to all. I have been buying and servicing my BMWs with them since 2013. My last service was top notch! I recommend Roseville BMW to all. More

Our experience has been very positive from the purchase of the car through our maintainance visits. I appreciate the level of courtesy, profesional attitude and communication. of the car through our maintainance visits. I appreciate the level of courtesy, profesional attitude and communication. More

The professional and courteous staff are an added value to owning a BMW. The service has been timely and met all expectations. to owning a BMW. The service has been timely and met all expectations. More

I have always had an excellent experience getting my car serviced here. Laura has always been delivering excellent customer service and makes the process nice, fun, and easy. I also love the videos I get fr serviced here. Laura has always been delivering excellent customer service and makes the process nice, fun, and easy. I also love the videos I get from the technician who does a brief rundown of what is going on with the vehicle. Will definitely be coming back! More

The service has always been excellent at this dealership. Laura Stevens ,my current service adviser goes beyond to make sure all communications are covered in a professional, friendly and knowledgeable manne Laura Stevens ,my current service adviser goes beyond to make sure all communications are covered in a professional, friendly and knowledgeable manner. She is a real asset to BMW. More

The car was a custom order. The salesman was excellent in walking me through the process and I received a confirmation email from the sales manager the next day. I was quoted The salesman was excellent in walking me through the process and I received a confirmation email from the sales manager the next day. I was quoted 8-10 weeks for delivery but the car actually arrived a few days earlier than planned, which was a pleasant surprise! The transaction process, from ordering to purchase, was quick and frictionless. More

Went to dealership and met with salesman who told me to come back as the vehicle was being worked on. Told him I wouldn't as I had things to do. Gave me his card to call him. I did the next day. Said he wa come back as the vehicle was being worked on. Told him I wouldn't as I had things to do. Gave me his card to call him. I did the next day. Said he was with customers i the lot and would call me back. As of today, he still hasn't returned my call. The following weekend, I returned and was met by another salesman who told me the car was unavailable as they were waiting for parts to fix it. Took my name and said he would call me. Anyway I bought another vehicle at another dealership. Beware this one as they don't tell the truth about the condition of the vehicle you are about to purchase. This was my experience there. More

It was a nice experience and great customer service. The salesperson Mr. Filip was very nice and supportive. He was very caring and listening as well as I didn’t felt pressures as experienced in other d The salesperson Mr. Filip was very nice and supportive. He was very caring and listening as well as I didn’t felt pressures as experienced in other dealerships by too many salespeople. I would like to say thanks to all the staff at BMW Roseville for their professional behavior. More

They greet you as soon as you arrive, the service rep Jeff Brown is friendly, listens and is very informative. Jeff Brown is friendly, listens and is very informative. More