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BMW of Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
714 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 714 reviews

March 26, 2022

Went to dealership and met with salesman who told me to come back as the vehicle was being worked on. Told him I wouldn't as I had things to do. Gave me his card to call him. I did the next day. Said he wa More

by dcr9554
Recommend Dealer
No
Employees Worked With
Worster
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Mar 30, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 25, 2022

They greet you as soon as you arrive, the service rep Jeff Brown is friendly, listens and is very informative. More

by Peppermint Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
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Mar 29, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

very impressed, as usual, with the level of customer service. I always will return to this dealership More

by bmedkeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Mahdavi
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Mar 28, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2022

Great service- James our service representative worked with us and the insurance making repairs and the process seamless. A big thank you. More

by Yellowsquidlies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James our service representative
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Mar 26, 2022 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 21, 2022

Service department was super easy to deal with and no-nonsense. Even provided a loaner on short notice. More

by zio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nguyen
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Mar 25, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2022

Good customer service and need to improve service and the service is very expensive than other BMW Dealer More

by nrao.vale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia
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Mar 23, 2022 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

March 20, 2022

James Moon, my service manager, was incredibly helpful, helping me understand car maintenance, which is like calculus to me. He also helped me map out a schedule of services. More

by Cheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moon
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Mar 24, 2022 -

BMW of Roseville responded

Hi Cheri, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 18, 2022

Nghia is very friendly, knowledgeable, and professional. He is very efficient and easily answered all my questions. The Uber ride home was great. More

by bghallock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia
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Mar 23, 2022 -

BMW of Roseville responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2022

The advisor very professional and friendly, jobs were done with very good quality. Staff in the dealer center everyone is very friendly and helpful. More

by weinashn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loura Stevens
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Mar 20, 2022 -

BMW of Roseville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 17, 2022

Professional and Courtesy, work was done on time, experience was really good. Nice to have a loaner car to use. More

by lindakessemeier
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
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Mar 20, 2022 -

BMW of Roseville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

Mar 20, 2022 -

lindakessemeier responded

Service was on time and professionally handled. Very happy with the experience.

Mar 20, 2022 -

lindakessemeier responded

Thank you. The service went very well. Timely and professional.

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