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BMW of Roseville

Roseville, CA

4.7
714 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 714 reviews

March 04, 2022

Service rep did not follow through with calling me to advise on services and didn't call me with an update when the vehicle' would be ready. Shoddy car wash with dirt left on windshield. More

by PattonS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elizabeth
Mar 08, 2022 -

BMW of Roseville responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

March 03, 2022

The overall customer service was above average. However, the dealership failed to let me know how long the recall service and software updates would take, which caused me not to have enough time sc More

by Grijalva.Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moon
Mar 05, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us at (916) 790-1990 if you ever need anything. Be safe on the road!

March 03, 2022

The dealership is clean and nice. The staff are attentive to your needs and helpful. More

by Karrag268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N. Nguyen
Mar 06, 2022 -

BMW of Roseville responded

Hi, thank you so much for your positive comments about BMW of Roseville! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2022

James is great! Always cordial and kind. He keeps me updated and contacts me if there are any changes with my car. More

by Sandrayates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Mar 06, 2022 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to James here at BMW of Roseville! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 02, 2022

I would have given 5 stars but I didn’t care for the pressure to purchase the service plan. Otherwise very good. More

by Alan.gulko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Moore
Mar 06, 2022 -

BMW of Roseville responded

Hello , we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (916) 790-1990 so we can assist you further.

March 01, 2022

Recently bout a 3 series from BMW Roseville, the process was easy and they were able to get me a car within a week while all other BMW dealers around me were going to make me wait for 6 months. The sales we More

by njestafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronny Mogannam
Mar 03, 2022 -

BMW of Roseville responded

Hi, we appreciate you taking the time to leave us a response! We always strive to provide personable and excellent customer service. Thank you for the review!

February 27, 2022

I had a wonderful experience at the BMW Service Center. James was very professional and compassionate. I was running late and he was very understanding. He got my car in right away and took the time to sho More

by Cassandra Davidson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Mar 03, 2022 -

BMW of Roseville responded

Hello Cassandra, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2022

Excellent service and customer care. Service people go beyond what is necessary. I was given a courtesy car to help me with a personal issue. More

by Mercerkw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Foures
Mar 01, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 25, 2022

Ordered exact what i want…. Excellent dealing with customers and i m happy to be a part of bmw More

by akashmultani.as.7070@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny….
Mar 02, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to leave a review for us at BMW of Roseville. We're happy we could meet your expectations! Drive safe, and we'll see you on the road.

February 24, 2022

good staff at the service department no issues for what I went in for today More

by jv004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nhieg Nguyen
Feb 27, 2022 -

BMW of Roseville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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